Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Accounts Receivable

The Accounts Receivable Associate facilitates the accounts receivable lifecycle; ensures accurate and efficient invoicing, payment processing, reconciling, and collection efforts; adheres to defined processes and policies to resolve discrepancies and maintain financial documentation; identifies opportunities to optimize accounts receivable business processes.

• Create and maintain business partner information
• Prepare invoices and credit memos for external business partners
• Process billing efficiently and accurately; post payment receipts; record, review, and verify transaction and account balance; prepare and make bank deposits
• Reconcile general ledger (GL) accounts, credits, chargebacks, checks, advances, and cash; audit GL accounts on a regular cadence
• Respond to customer inquiries; research, verify, and resolve concerns and discrepancies
• Prepare accounts receivable periodic statements and reports; prepare reports that help to analyze and summarize trends
• Investigate and track outstanding invoices, verify status of accounts, communicate and follow up regarding collection efforts and receipt of payments
• Process non-student returned checks
• Ensure that all transactions are compliant with policies and procedures

Level:

– Support

Base Description:

– Completes administrative activities and tasks of a technical or functional nature.

Level Summary:

– Demonstrates baseline working knowledge of routine tasks. Follows the standard principles and practices. Acts under direct and frequent supervision using established procedures with detailed instructions. Participates as a team member and actively contributes to completion of team goals. Clearly communicates information.

Supervisory Responsibilities:

– None

Fiscal Responsibilities:

– Typically none
– May handle routine financial transactions

Problem Solving:

– Encounters routine problems
– Follows recommended course of action and procedures to resolve problems
– Demonstrates working knowledge of institutional policies and procedures

Independence of Action:

– Work is closely monitored by supervisor
– Detailed instructions and procedures are provided
– Applies standard operating procedures with limited guidelines for deviation

Communication and Collaboration:

– Communicates mostly internally within working unit
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members
– Clearly communicates information, ideas, or instructions verbally and in writing

• Comp Grade – 5
• Minimum – $38,300.00
• MidPoint – $46,900.00
• Maximum – $55,500.00

• Accounts Reconciliation
• Accuracy
• Analytical thinking
• Attention To Detail
• Customer Service
• Data entry
• Data Quality Assurance
• Invoice Processing/Payment/Receipt
• Manage Account Receivables
• Process improvement
• Records management
• Regulatory compliance
• Reporting
• Technology acumen

• General Equivalency Diploma (GED)
• High School (HS)