Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Accounts Receivable

The Accounts Receivable Associate facilitates the accounts receivable lifecycle; ensures accurate and efficient invoicing, payment processing, reconciling, and collection efforts; adheres to defined processes and policies to resolve discrepancies and maintain financial documentation; identifies opportunities to optimize accounts receivable business processes.

• Create and maintain business partner information
• Prepare invoices and credit memos for external business partners
• Process billing efficiently and accurately; post payment receipts; record, review, and verify transaction and account balance; prepare and make bank deposits
• Reconcile general ledger (GL) accounts, credits, chargebacks, checks, advances, and cash; audit GL accounts on a regular cadence
• Respond to customer inquiries; research, verify, and resolve concerns and discrepancies
• Prepare accounts receivable periodic statements and reports; prepare reports that help to analyze and summarize trends
• Investigate and track outstanding invoices, verify status of accounts, communicate and follow up regarding collection efforts and receipt of payments
• Process non-student returned checks
• Ensure that all transactions are compliant with policies and procedures

Level:

– Intermediate Support

Base Description:

– Completes administrative activities and tasks of a technical or functional nature.

Level Summary:

– Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.

Supervisory Responsibilities:

– May provide basic direction to lower level support staff

Fiscal Responsibilities:

– Handles routine financial transactions
– May validate and pay invoices

Problem Solving:

– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of institutional policies and procedures in determining course of action

Independence of Action:

– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor

Communication and Collaboration:

– Communicates internally within working unit and/or the University
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials that may be intended for distribution

• Comp Grade – 6
• Minimum – $42,100.00
• MidPoint – $51,600.00
• Maximum – $61,000.00

• Accounts Reconciliation
• Accuracy
• Analytical thinking
• Attention To Detail
• Customer Service
• Data entry
• Data Quality Assurance
• Invoice Processing/Payment/Receipt
• Manage Account Receivables
• Process improvement
• Records management
• Regulatory compliance
• Reporting
• Technology acumen

• General Equivalency Diploma (GED)
• High School (HS)