Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Accounts Receivable

The Accounts Receivable Associate facilitates the accounts receivable lifecycle; ensures accurate and efficient invoicing, payment processing, reconciling, and collection efforts; adheres to defined processes and policies to resolve discrepancies and maintain financial documentation; identifies opportunities to optimize accounts receivable business processes.

• Create and maintain business partner information
• Prepare invoices and credit memos for external business partners
• Process billing efficiently and accurately; post payment receipts; record, review, and verify transaction and account balance; prepare and make bank deposits
• Reconcile general ledger (GL) accounts, credits, chargebacks, checks, advances, and cash; audit GL accounts on a regular cadence
• Respond to customer inquiries; research, verify, and resolve concerns and discrepancies
• Prepare accounts receivable periodic statements and reports; prepare reports that help to analyze and summarize trends
• Investigate and track outstanding invoices, verify status of accounts, communicate and follow up regarding collection efforts and receipt of payments
• Process non-student returned checks
• Ensure that all transactions are compliant with policies and procedures

Level:

– Senior Support

Base Description:

– Completes administrative activities and tasks of a technical or functional nature.

Level Summary:

– Demonstrates proficient and comprehensive knowledge of defined skill areas. Applies knowledge of principles, practices, and procedures of a particular field to decision–making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.

Supervisory Responsibilities:

– May serve as lead support staff and/or provide basic direction to lower level support staff
– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers

Fiscal Responsibilities:

– Handles financial transactions
– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)

Problem Solving:

– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May use experience to resolve more complex and/or varied problems, with supervisor oversight
– Demonstrates proficient and comprehensive knowledge of institutional policies and procedures in determining course of action

Independence of Action:

– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– May set priorities and organize work within general guidelines established by supervisor

Communication and Collaboration:

– Communicates internally within working unit and/or the University
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members; may interact with other staff outside of area
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials that may be intended for distribution

• Comp Grade – 7
• Minimum – $46,400.00
• MidPoint – $56,800.00
• Maximum – $67,300.00

• Accounts Reconciliation
• Accuracy
• Analytical thinking
• Attention To Detail
• Customer Service
• Data entry
• Data Quality Assurance
• Invoice Processing/Payment/Receipt
• Manage Account Receivables
• Process improvement
• Records management
• Regulatory compliance
• Reporting
• Technology acumen