Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Organizational Change Management

Organizational Change Managers apply a structured change management approach and methodology for the people impacts of change due to process development/transformation and/or technology implementation; diagnose, design, implement, and assess change management strategies and plans in support of overall Organizational Excellence initiatives; identify people side risks and anticipated points of resistance; conduct readiness assessments, evaluate results, and present findings to stakeholders; work collaboratively as part of a team that often includes Project Managers, Business Analysts, and engagement with senior leadership.

• Apply a structured change management approach and methodology for the people impacts of change due to process development/transformation and/or technology implementation
• Lead organizational change management projects through diagnosis, design, implementation, and assessment
• Implement change management strategy using situational awareness combined with specific details of the change and the groups impacted
• Identify potential people side risks and anticipated points of resistance and develop plans to mitigate or address concerns
• Develop a set of actionable and targeted change management plans
• Provide significant input to the development of communication plans, sponsor roadmaps, stakeholder assessments, training plan, and resistance management plans
• Conduct readiness assessments, evaluate results, and present findings to relevant stakeholders
• Conduct project management activities such as communicating with resource managers, team leads, etc. in order to track project milestones and keep the focus on delivering project commitments
• Facilitate discussions surrounding gaps in process improvement and make recommendations for change
• Develop analytical reports for projects and identify goals and metrics
• Administer measurement systems to track adoption, utilization, and proficiency of individual changes
• Coach managers and supervisors through change and act as a liaison in connecting relevant parties and stakeholders
• Determine the impact of organizational change management programs and develop alternative strategies as needed
• May provide consultation with the establishment and enhancement of the strategic plan for the unit
• May supervise staff members, including hiring, development, and performance management

Level:

– Senior Supervisor

Base Description:

– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates comprehensive knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. May demonstrate subject matter expertise. Demonstrates intermediate to advanced planning, organizing, directing, and facilitating skills. Demonstrates the ability to coach assigned employees. Assigns and reviews completed work to verify accuracy, quality, and adherence to professional standards. Trains, coaches, mentors, and motivates staff. Anticipates potential problems, issues, and opportunities; researches and recommends solutions within defined policies. May develop creative recommendations for solving problems.

Supervisory Responsibilities:

– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Professional track, performs work at the Senior Professional level or higher)

Fiscal Responsibilities:

– May validate and pay invoices
– Monitors and tracks budgets for specific area and/or grant(s)
– May assist in planning and forecasting budgets

Problem Solving:

– Encounters moderately complex problems
– Applies general precedents and practices and specialized knowledge and skills to resolve problems
– Understands benefits, limitations and impact of potential solutions
– Anticipates potential problems and recommends possible solutions within general guidelines

Independence of Action:

– Works independently on moderately complex work assignments, reviews progress, and evaluates results
– Organizes work of direct reports and sets team priorities
– Reviews the work of others to verify accuracy, quality, and adherence to professional standards

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution

• Comp Grade – 12
• Minimum – $76,700.00
• MidPoint – $95,900.00
• Maximum – $115,100.00