Penn State Job Catalog

The defined natural career progression within or between job profiles.

Risk Management

The Risk Management Associate provides technical and professional support to the Risk Management team; performs a broad range of responsibilities with a focus on insurance policy administration, data management, maintenance of system records, and office support activities; serves as the primary point of contact for the Risk Management Information System (RMIS), ensuring data accuracy and system functionality.

• Assist with gathering, consolidating, and preparing insurance underwriting submissions and reviewing proposals
• Process low-complexity and smaller-scale insurance policy renewals (e.g., surety bonds, broadcasting liability, advisory boards, alumni organizations, property cargo transit, and fine arts)
• Coordinate with insurance brokers and carriers to address questions and facilitate ongoing communication
• Review and triage incident reports; ensure proper digital documentation and virtual storage
• Report claims to appropriate insurers or third-party administrators, as directed; provide support for third-party recovery efforts
• Monitor and ensure timely processing of policy invoices and documentation
• Request and process insurance-related payments and invoices; maintain detailed check logs; coordinate issuance and tracking of checks
• Oversee the issuance and tracking of certificates of insurance
• Support internal charge-back and cost allocation processes
• Maintain up-to-date loss run reports, policy/coverage documentation, and premium tracking
• Regularly review loss data to support accurate funding and payment requests
• Coordinate the review and signature of compliance documentation
• Serve as the primary point of contact for the RMIS platform, overseeing data imports/exports, general user support, updates, and system communications
• Support the development of presentations, reports, and documentation for traditional and enterprise risk management initiatives
• Schedule and prepare for internal meetings and special projects

Level:

– Senior Support

Base Description:

– Completes administrative activities and tasks of a technical or functional nature.

Level Summary:

– Demonstrates proficient and comprehensive knowledge of defined skill areas. Applies knowledge of principles, practices, and procedures of a particular field to decision–making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.

Supervisory Responsibilities:

– May serve as lead support staff and/or provide basic direction to lower level support staff
– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers

Fiscal Responsibilities:

– Handles financial transactions
– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)

Problem Solving:

– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May use experience to resolve more complex and/or varied problems, with supervisor oversight
– Demonstrates proficient and comprehensive knowledge of institutional policies and procedures in determining course of action

Independence of Action:

– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– May set priorities and organize work within general guidelines established by supervisor

Communication and Collaboration:

– Communicates internally within working unit and/or the University
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members; may interact with other staff outside of area
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials that may be intended for distribution

• Comp Grade – 6
• Minimum – $42,100.00
• MidPoint – $51,600.00
• Maximum – $61,000.00

• Compliance
• Customer Service
• Document management
• Financial Management
• Process improvement
• Project Management
• Quantitative risk analysis
• Records management
• Reporting
• Stakeholder management