Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The Purchasing Card Operations Coordinator provides support and guidance for purchasing card and travel processes and systems throughout the University; serves as an escalation point for issues related to purchasing and travel; liaise with purchasing card and travel vendors to resolve issues and optimize the user experience; reviews and approves purchasing card assignments and controls; provides training related to purchasing and travel policies and best practices.

• Coordinate and facilitate processes related to purchasing card usage and management throughout the University
• Provide support, outreach, and guidance to purchasing card and travel system users and processers within units and departments; monitor and resolve inquiries through the inquiry management system
• Engage with University employees and cardholders to interpret and apply policy and procedures to resolve non-routine issues
• Collaborate with partnering financial institutions to resolve discrepancies and fraudulent charges
• Process purchasing card increases; review and approve new purchasing card requests; maintain purchasing card list serves; facilitate the distribution of purchasing cards
• Receive all contracts being paid by purchasing cards; prepare contracts for review and signature in the enterprise contracts system
• Track, monitor, and provide purchasing card training
• Serve as a primary point of escalation for travelers and travel support staff within the units; resolve payment issues with suppliers; develop process for receiving feedback related to travel agency systems and tools
• Generate reports related to purchasing card usage

Level:

– Intermediate Support

Base Description:

– Completes administrative activities and tasks of a technical or functional nature.

Level Summary:

– Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.

Supervisory Responsibilities:

– May provide basic direction to lower level support staff

Fiscal Responsibilities:

– Handles routine financial transactions
– May validate and pay invoices

Problem Solving:

– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of institutional policies and procedures in determining course of action

Independence of Action:

– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor

Communication and Collaboration:

– Communicates internally within working unit and/or the University
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials that may be intended for distribution

• Comp Grade – 5
• Minimum – $38,300.00
• MidPoint – $46,900.00
• Maximum – $55,500.00

• Attention To Detail
• Confidentiality
• Contract management
• Customer Service
• Data Accuracy
• Policy implementation
• Process management
• Purchase management
• Reporting
• Technical proficiency
• Training & Development
• Travel & Expense Reports
• Vendor management

• General Equivalency Diploma (GED)
• High School (HS)