Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The Purchasing Card Operations Coordinator provides support and guidance for purchasing card and travel processes and systems throughout the University; serves as an escalation point for issues related to purchasing and travel; liaise with purchasing card and travel vendors to resolve issues and optimize the user experience; reviews and approves purchasing card assignments and controls; provides training related to purchasing and travel policies and best practices.

• Coordinate and facilitate processes related to purchasing card usage and management throughout the University
• Provide support, outreach, and guidance to purchasing card and travel system users and processers within units and departments; monitor and resolve inquiries through the inquiry management system
• Engage with University employees and cardholders to interpret and apply policy and procedures to resolve non-routine issues
• Collaborate with partnering financial institutions to resolve discrepancies and fraudulent charges
• Process purchasing card increases; review and approve new purchasing card requests; maintain purchasing card list serves; facilitate the distribution of purchasing cards
• Receive all contracts being paid by purchasing cards; prepare contracts for review and signature in the enterprise contracts system
• Track, monitor, and provide purchasing card training
• Serve as a primary point of escalation for travelers and travel support staff within the units; resolve payment issues with suppliers; develop process for receiving feedback related to travel agency systems and tools
• Generate reports related to purchasing card usage

Level:

– Senior Support

Base Description:

– Completes administrative activities and tasks of a technical or functional nature.

Level Summary:

– Demonstrates proficient and comprehensive knowledge of defined skill areas. Applies knowledge of principles, practices, and procedures of a particular field to decision–making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.

Supervisory Responsibilities:

– May serve as lead support staff and/or provide basic direction to lower level support staff
– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers

Fiscal Responsibilities:

– Handles financial transactions
– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)

Problem Solving:

– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May use experience to resolve more complex and/or varied problems, with supervisor oversight
– Demonstrates proficient and comprehensive knowledge of institutional policies and procedures in determining course of action

Independence of Action:

– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– May set priorities and organize work within general guidelines established by supervisor

Communication and Collaboration:

– Communicates internally within working unit and/or the University
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members; may interact with other staff outside of area
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials that may be intended for distribution

• Comp Grade – 6
• Minimum – $42,100.00
• MidPoint – $51,600.00
• Maximum – $61,000.00

• Attention To Detail
• Confidentiality
• Contract management
• Customer Service
• Data Accuracy
• Policy implementation
• Process improvement
• Purchase management
• Reporting
• Technical proficiency
• Training & Development
• Travel & Expense Reports
• Vendor management