Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.
Missing levels within the leveling matrix can be added based on business need.

The defined natural career progression within or between job profiles.

HR Data and Onboarding

The Human Resources (HR) Data and Onboarding Associate completes pre-employment activities and ensures timely and accurate processing of HR and payroll transactions within the University's human resources information system (HRIS), while contributing to a positive employee experience.

• Process Human Resources and Payroll transactions in the HRIS, including terminations, reappointments, job changes, compensation changes, one-time payments, contingent workers requests, supervisory organization changes, and background checks
• Facilitate employee lifecycle transactions such as transfers, career progressions, reclassifications, and salary adjustments
• Process University-wide continuing appointments for faculty, postdoctoral scholars/fellows, graduate students, and limited-term staff; complete data entry, form production and distribution, tracking, and files for system uploads; respond to inquiries from HR Consultants throughout appointment cycles
• Ensure all transactions are processed accurately and aligned with payroll deadlines
• Maintain specialized knowledge of processing requirements for various employee types and effectively communicate and respond to related Tier 2 inquiries as a subject-matter expert
• Support pre-employment and recertification activities by collecting and reviewing employment authorization documentation in the completion of Form I-9
• Respond to inquiries via case management system, email, and phone; ensure timely resolution and a positive customer service experience; track inquiries and document resolutions within the case management system
• Research and resolve moderately complex HR-related questions; escalate complex issues as appropriate
• Support assigned team projects by attending meetings, contributing ideas, and assisting with implementation
• Assist in developing and maintaining procedures, job aids, knowledge base articles, training resources, and process documentation
• Conduct audits to identify and resolve discrepancies or errors
• Ensure HR data integrity and adherence to University policies and regulatory requirements
• Partner with HR teams, Payroll, HR Technology, and other stakeholders to ensure smooth HR operations
• Participate in ongoing learning to stay current on HR policies, systems, and best practices
• Provide support in training new team members through knowledge sharing and role modeling
• Participate in continuous improvement initiatives to enhance HR service delivery
• May work closely with Payroll to ensure accurate and timely administration of pay practices; partner closely with Payroll, Benefits, and Unit HR on the resolution of complex transactional situations, often with pay implications
• May drive speed, quality control, accountability and operational discipline across all HR transactional workflows
• May establish audit protocols to ensure the quality and integrity of all HR transactions
• May supervise staff members, including hiring, development, and performance management

Level:

– Senior Support

Base Description:

– Completes administrative activities and tasks of a technical or functional nature.

Level Summary:

– Demonstrates proficient and comprehensive knowledge of defined skill areas. Applies knowledge of principles, practices, and procedures of a particular field to decision–making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.

Supervisory Responsibilities:

– May serve as lead support staff and/or provide basic direction to lower level support staff
– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers

Fiscal Responsibilities:

– Handles financial transactions
– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)

Problem Solving:

– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May use experience to resolve more complex and/or varied problems, with supervisor oversight
– Demonstrates proficient and comprehensive knowledge of institutional policies and procedures in determining course of action

Independence of Action:

– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– May set priorities and organize work within general guidelines established by supervisor

Communication and Collaboration:

– Communicates internally within working unit and/or the University
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members; may interact with other staff outside of area
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials that may be intended for distribution

• Comp Grade – 6
• Minimum – $42,100.00
• MidPoint – $51,600.00
• Maximum – $61,000.00