Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The Healthcare Records Assistant maintains various healthcare data records and systems; ensures the quality of data and information through collection, verification, and authorization procedures; responds to requests for medical information while maintaining adherence to regulations and laws.

• Maintain, verify, analyze, and update healthcare information and data; review medical records for accuracy; process and integrate medical information into the electronic health record
• Evaluate, authorize, prepare, and respond to requests for patient protected health information; ensure compliance with federal and state health regulations, laws, and standards; communicate with healthcare providers and other requesters regarding the status of their request
• Provide expertise in regulations, guidelines, and standards as they relate to the collection and release of healthcare data; maintain an awareness and understanding of law and policy changes and their impact to medical record procedures
• Administer and interpret quality control reports to ensure data integrity; perform audits related to medical record documentation; ensure the timely, thorough, and efficient processing of record requests
• Maintain health record databases to track disclosures and authorizations in accordance with federal and state regulations
• Respond to customer/student inquiries related to health data; counsel patients on their HIPPA rights
• May assist the department with answering incoming telephone lines and handling customer inquiries and questions

Level:

– Senior Support

Base Description:

– Completes administrative activities and tasks of a technical or functional nature.

Level Summary:

– Demonstrates proficient and comprehensive knowledge of defined skill areas. Applies knowledge of principles, practices, and procedures of a particular field to decision–making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.

Supervisory Responsibilities:

– May serve as lead support staff and/or provide basic direction to lower level support staff
– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers

Fiscal Responsibilities:

– Handles financial transactions
– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)

Problem Solving:

– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May use experience to resolve more complex and/or varied problems, with supervisor oversight
– Demonstrates proficient and comprehensive knowledge of institutional policies and procedures in determining course of action

Independence of Action:

– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– May set priorities and organize work within general guidelines established by supervisor

Communication and Collaboration:

– Communicates internally within working unit and/or the University
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members; may interact with other staff outside of area
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials that may be intended for distribution

• Comp Grade – 5
• Minimum – $38,300.00
• MidPoint – $46,900.00
• Maximum – $55,500.00