Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Education Programs (Continuing Education)

The Education Program Manager provides overall management and direction for a broad portfolio of educational initiatives; provides strategic leadership in the areas of innovation, community partnerships, development opportunities, finance, marketing, compliance, internal collaborations, and operational management.

• Provide leadership and strategic direction for a business or educational unit that delivers a portfolio of programs
• Oversee and mentor a team of staff; direct workflows and assignments; manage hiring, performance evaluation, and training functions; and provide development opportunities
• Develop and manage budgets to achieve income and revenue goals
• Evaluate, develop, recommend, implement, and administer policies and procedures to ensure compliance with regulatory standards and policies
• Develop key performance indicators and metrics; direct assessment strategies and market research; make data informed recommendations to advance program growth
• Develop and direct innovation-related strategies and projects in the unit including significant new program opportunities involving technology, cross-unit collaborations, or major initiatives
• Develop business relationships with key community stakeholders; collaborate with academic leadership, regional, and University-wide units to implement programs
• Work strategically and collaboratively to develop and implement sales/marketing strategies for programs and services
• Raise revenues through sponsorships, fee-for-service or grants; respond to Requests for Proposals to offset unit or special project expenses
• Provide leadership and serve as a member of the senior management team engaged in strategic planning, decision-making, policy development and problem solving
• Provide leadership for a educational delivery team; supervise, train, mentor, develop, and evaluate staff; oversee workflow and delegate assignments

Level:

– Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates proficient ability in work design, project management, financial planning and development of goals for accomplishing unit assignments. Reviews and guides work to ensure conformity to policy and effective approaches. Evaluates employee performance and recommend development opportunities. Demonstrates ability to coach employees. Presents and communicates key university indicatives and connects it to unit contributions. Provides broad guidelines. Develops, evaluates, enhances, and/or implements quality improvement practices. Recommends innovative solutions.

Supervisory Responsibilities:

– Oversees a team (typically 4 or more; no fewer than 2) full
– time direct reports of individual contributors and/or first level supervisors.

Fiscal Responsibilities:

– Monitors and tracks department/area budget
– May plan, forecast, and/or assist in developing budgets
– May have final signature authority for specific area

Problem Solving:

– Encounters varied and complex problems
– Helps to develop creative and/or novel approaches to resolve problems that are difficult in nature but within limited scope
– Modifies, adapts, or refines guidelines if necessary to resolve issues or problems

Independence of Action:

– Works independently on complex or strategic assignments
– Uses existing practices and advanced working knowledge to determine appropriate work methods for the team
– Reviews completed work of others for conformity to policy, and effectiveness of approach
– Delegates advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Communicates key university initiatives and how unit’s work contributes to their achievement
– Presents ideas, concepts and instructions in a clear manner, and uses persuasion and negotiation to build consensus and cooperation
– Establishes and maintains networks to facilitate successful communication among units

• Comp Grade – 11
• Minimum – $68,200.00
• MidPoint – $85,200.00
• Maximum – $102,300.00