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Penn State Job Catalog

Records Coordinator – Support (PSU0492)

Additional Levels

Additional levels that exist for this job profile can be seen below.

Job Strings

The defined natural career progression within or between job profiles.

Records Coordination



Job Summary

The Records Coordinator creates and maintains the systems used to manage, retrieve, and secure business records for a unit; provides consultation on records policies and procedures; and supports all phases of record retention.

Representative Duties

  • Create and maintain electronic and paper record systems including work unit files, databases, document imaging systems and reports
  • Support various phases of record retention including data entry, scanning, indexing, and storage
  • Review and analyze records for quality and accuracy; correct discrepancies
  • Process requests from internal and external customers for information while following verification and record retrieval procedures
  • Respond to routine and complex questions and issues concerning unit/University policies, processes, and procedures; ensure unit compliance with University and governmental regulations
  • Coordinate and contribute to the collection of data for periodic reports or grants
  • Compose letters, memos, and reports requiring research and present data to support findings
  • Administer and monitor access controls to ensure the secure retrieval and transfer of records
  • Provide consultation and subject matter expertise on records management practices and/or projects for units including system migrations
  • Develop training opportunities for department and units, contribute to training workshops and modules, develop unit specific retention schedules
  • Make recommendations for efficient records practices to unit leadership
  • May supervise staff members, including hiring, development, and performance management

Level Matrix

Level:
Support
Base Description:
– Completes administrative activities and tasks of a technical or functional nature.
Level Summary:
– Demonstrates baseline working knowledge of routine tasks. Follows the standard principles and practices. Acts under direct and frequent supervision using established procedures with detailed instructions. Participates as a team member and actively contributes to completion of team goals. Clearly communicates information.
Supervisory Responsibilities:
– None
Fiscal Responsibilities:
– Typically none
– May handle routine financial transactions
Problem Solving:
– Encounters routine problems
– Follows recommended course of action and procedures to resolve problems
– Demonstrates working knowledge of institutional policies and procedures
Independence of Action:
– Work is closely monitored by supervisor
– Detailed instructions and procedures are provided
– Applies standard operating procedures with limited guidelines for deviation
Communication and Collaboration:
– Communicates mostly internally within working unit
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members
– Clearly communicates information, ideas, or instructions verbally and in writing
Salary Structure
  • Comp Grade – 3
  • Minimum – $31,600.00
  • MidPoint – $38,700.00
  • Maximum – $45,800.00
FLSA Exemption Status
Non-Exempt
Minimum Education
High School Diploma/GED or Vocational Training/Degree
Minimum Experience
No prior relevant work experience required
Equivalency
Or an equivalent combination of education and experience
Additional Job Requirements