Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Performing Arts Operations

The Performing Arts Center Manager oversees the day-to-day operations, programming, and strategic planning of the University's Performing Arts Center; is responsible for managing the facility that serves academic departments, student organizations, external clients, and community members; ensures a high-quality experience for all performers and audiences while aligning with the university's educational mission.

• Direct performing arts center functions including program management, event management, and business management; oversee the maintenance, scheduling, and usage of all performance and rehearsal spaces
• Ensure compliance with safety, accessibility, and technical standards
• Work closely with academic departments, student groups, and external partners to plan and execute performances, lectures, and events
• Coordinate with Office of Physical Plant, facilities, security, and custodial staff for event support and building upkeep
• Supervise the technical production, including lighting, sound, staging, and video, as needed
• Manage ticketing, front-of-house, and audience services in collaboration with box office staff
• Determine ticket pricing and promotion strategies; develop program revenue plans; create ticket reporting processes; execute ticket set-up in available box offices or online ticket portals
• Assist with preparation of sponsorship proposals; establish relationships and promote increased sponsorship sales
• Review, amend, and approve all contracts; ensure requirements are met and negotiate as required
• Develop and manage operating budgets, capital project proposals, and revenue generation strategies (i.e., rentals and ticket sales); may prepare grants
• Ensure proper financial reporting, contracting, and vendor payments
• Develop training materials and ensure adherence to safety and operational protocols
• Collaborate with university leadership to develop long-term goals for the Performing Arts Center
• Represent the Performing Arts Center in university and community planning
• Foster relationships with local organizations, alumni, and donors
• Provide direct supervision for Performing Arts Center staff including all hiring, training, evaluation, and professional development activities

Level:

– Senior Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates advanced skills in critical functions related to unit's success. Demonstrates advanced knowledge of emerging technologies and processes. Monitors completed work of others to ensure effectiveness and adherence to requirements. Sets clear expectations and holds team accountable. Establishes a shared team/unit vision. Demonstrates ability to evaluate and enhance team/unit practices that promote a strong commitment to inclusionary practices. Coaches others using appropriate strategies. Demonstrates diplomacy. Demonstrates ability to serve as liaison between senior-level management and staff. Resolves complex, controversial, or unprecedented issues and problems.

Supervisory Responsibilities:

– Oversees large team or teams of individual contributors and/or supervisors/managers
– Leads a department or functional area

Fiscal Responsibilities:

– Monitors and tracks large budgets
– Plans, forecasts, and/or develops budgets
– May approve budgets for specific area
– Typically has final signature authority for specific area

Problem Solving:

– Encounters highly varied and complex problems that impacts the team and possibly the unit
– Develops creative and/or novel approaches to resolve problems that are difficult in nature
– Independently resolves complex and/or unprecedented issues and problems

Independence of Action:

– Work results are not clearly defined
– Generally sets own goals and determines how to accomplish results with few or no guidelines to follow
– Monitors completed work of others to ensure soundness of approach, effectiveness of meeting requirements, the feasibility of recommendations and adherences to requirements
– Delegates more advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Fosters collaboration between units and engages others' coordinated efforts to reach desired outcomes with broad scope

• Comp Grade – 14
• Minimum – $97,100.00
• MidPoint – $121,400.00
• Maximum – $145,700.00

• Community engagement
• Contract management
• Facilities management
• Fundraising
• Marketing
• Operations management
• Policy implementation
• Presentation Skills
• Program management
• Prospect research
• Scheduling
• Strategic Planning