Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.
Missing levels within the leveling matrix can be added based on business need.

The defined natural career progression within or between job profiles.

Performing Arts Operations

The Performing Arts Center Manager provides strategic and operational leadership for a performing arts center; oversees venue operations, audience services, production management, partnerships, and long-range planning to achieve excellence in visitor experience, artistic quality, and operational effectiveness; collaborates with community and campus stakeholders to advance the mission of the center.

• Provide strategic and operational leadership for a performing arts center; evaluate and align projects and initiatives with institutional priorities; develop systems and processes that promote artistic excellence, audience engagement, and long-term financial sustainability
• Direct comprehensive venue and event operations; oversee the master calendar, event scheduling, production logistics, technical operations, and equipment lifecycle management; establish a production environment that enhances production quality and capabilities
• Lead front-of-house and audience experience operations and functions, including staffing, security, ticket sales, concessions, merchandise sales, and accessibility
• Develop and maintain collaborative partnerships across departments, including finance, safety, transportation, facilities, and technology units to ensure seamless event execution and operational excellence
• Lead long-range operational and facility planning initiatives to support future growth, capital improvements, and evolving program needs
• Cultivate and sustain relationships with artistic partners, community organizations, vendors, donors, and cultural stakeholders to expand engagement, strengthen partnerships, and advance the center's visibility, impact, and reputation
• Lead financial planning and resource allocation processes, including budget development, forecasting, revenue analysis, and expense management; oversee contract development, review, negotiation, and administration for artists, vendors, and rental clients
• Develop and implement business initiatives and revenue opportunities to enhance financial performance; collaborate with the development and advancement team to support fundraising, sponsorship cultivation, membership growth, and donor engagement initiatives
• Ensure compliance with University policies, industry regulations, and accessibility standards; establish an inclusive and welcoming environment for students, staff, audiences, and visitors
• Monitor emerging trends, technologies, and best practices in performing arts management, venue operations, and audience engagement; recommend changes that promote innovation, operational excellence, and high production standards
• Provide direct management of Performing Arts Center staff, including all hiring, training, evaluation, and professional development activities

Level:

– Senior Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates advanced skills in critical functions related to unit's success. Demonstrates advanced knowledge of emerging technologies and processes. Monitors completed work of others to ensure effectiveness and adherence to requirements. Sets clear expectations and holds team accountable. Establishes a shared team/unit vision. Demonstrates ability to evaluate and enhance team/unit practices that promote a strong commitment to inclusionary practices. Coaches others using appropriate strategies. Demonstrates diplomacy. Demonstrates ability to serve as liaison between senior-level management and staff. Resolves complex, controversial, or unprecedented issues and problems.

Supervisory Responsibilities:

– Oversees large team or teams of individual contributors and/or supervisors/managers
– Leads a department or functional area

Fiscal Responsibilities:

– Monitors and tracks large budgets
– Plans, forecasts, and/or develops budgets
– May approve budgets for specific area
– Typically has final signature authority for specific area

Problem Solving:

– Encounters highly varied and complex problems that impacts the team and possibly the unit
– Develops creative and/or novel approaches to resolve problems that are difficult in nature
– Independently resolves complex and/or unprecedented issues and problems

Independence of Action:

– Work results are not clearly defined
– Generally sets own goals and determines how to accomplish results with few or no guidelines to follow
– Monitors completed work of others to ensure soundness of approach, effectiveness of meeting requirements, the feasibility of recommendations and adherences to requirements
– Delegates more advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Fosters collaboration between units and engages others' coordinated efforts to reach desired outcomes with broad scope

• Comp Grade – 13
• Minimum – $91,488.00
• MidPoint – $114,384.00
• Maximum – $137,280.00

• Community engagement
• Contract management
• Facilities management
• Fundraising
• Marketing
• Operations management
• Policy implementation
• Presentation Skills
• Program management
• Prospect research
• Scheduling
• Strategic Planning