Alumni Relations Corporate and Foundation Relations Fundraising Gift Planning Programming and Events University Development
Management Professional Supervisory
Penn State Job Catalog
Constituent Programming and Events Officer – Intermediate Professional (PSU0116)
Additional Levels
Additional levels that exist for this job profile can be seen below.
Missing levels within the leveling matrix can be added based on business need.
Job Summary and Representative Duties
The Constituent Programming and Events Officer develops, implements, executes, and evaluates programs, events, and engagement initiatives designed to strengthen relationships between the University and external constituents, alumni, partners, community members, and stakeholders; collaborates with internal and external partners to plan and coordinate activities that enhance engagement, foster meaningful connections, and support institutional priorities; works closely with committees, volunteers, leadership, and affiliated organizations to deliver high-quality events, communications, and outreach initiatives.
- Oversee the planning, implementation, marketing, coordination, and evaluation of constituent engagement programs and events such as receptions, conferences, ceremonies, community gatherings, networking events, and institutional celebrations
- Develop and prepare internal and external communications, presentations, briefing materials, proposals, and reports
- Build and maintain relationships with alumni, community organizations, corporate partners, government agencies, and external stakeholders
- Create and coordinate event-related communications and materials including invitations, promotional content, presentations, programs, digital communications, and publications
- Negotiate and administer contracts and agreements for venues, vendors, caterers, hotels, transportation, audiovisual services, and other event-related needs
- Ensure accessibility, inclusivity, and positive guest experience standards across programs and events
- Assess and analyze the effectiveness of programs, outreach efforts, and events; develop recommendations for process improvements, enhanced engagement strategies, and new initiatives
- Coordinate constituent engagement activities including communications campaigns, outreach efforts, relationship management initiatives, and event logistics
- Manage attendee registration, reservations, and event tracking systems; prepare reports and analyze participation, satisfaction, and engagement metrics
- Coordinate scheduling, facility usage, and operational logistics for meetings, events, and related activities
- Collaborate with volunteers, advisory groups, committees, community partners, vendors, and University personnel to support engagement initiatives and strategic objectives
- Assist with drafting, editing, and reviewing written communications and outreach materials for a variety of audiences
- Research, coordinate, and maintain inventories of promotional materials, branded merchandise, event supplies, and related resources
- Provide guidance and consultation regarding event planning, guest experience, protocol, hospitality, and engagement best practices
- Administer event budgets, track expenditures, and ensure compliance with institutional policies and procedures
- Direct and coordinate the work of assigned staff and temporary event personnel; provide training, scheduling, operational guidance, and problem resolution as needed
- May supervise staff including responsibilities related to hiring, onboarding, performance management, and professional development
Level Matrix
- Level:
- – Intermediate Professional
- Base Description:
- – Completes activities, tasks, and/or projects of a functional nature.
- Level Summary:
- – Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.
- Supervisory Responsibilities:
-
– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers
- Fiscal Responsibilities:
-
– May validate and pay invoices
- Problem Solving:
-
– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of larger unit goals, priorities, and related procedures in determining course of action
- Independence of Action:
-
– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor
- Communication and Collaboration:
-
– Communicates internally within working unit and/or the University
– May communicate with external audiences
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials intended for distribution
Salary Structure
- Comp Grade – 7
- Minimum – $46,400.00
- MidPoint – $56,800.00
- Maximum – $67,300.00
Critical Skills
- Event planning
- Forecasting
- Goal setting
- Influence & Persuasion
- Negotiation
- Operations management
- Presentation Skills
- Program evaluation
- Project Management
- Public speaking
- Report writing
- Stewardship
- Strategic Financial Planning
- Volunteer management