Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.
Missing levels within the leveling matrix can be added based on business need.

The defined natural career progression within or between job profiles.

Constituent Programming and Events 

The Constituent Programming and Events Officer develops, implements, executes, and evaluates programs, events, and engagement initiatives designed to strengthen relationships between the University and external constituents, alumni, partners, community members, and stakeholders; collaborates with internal and external partners to plan and coordinate activities that enhance engagement, foster meaningful connections, and support institutional priorities; works closely with committees, volunteers, leadership, and affiliated organizations to deliver high-quality events, communications, and outreach initiatives.

• Oversee the planning, implementation, marketing, coordination, and evaluation of constituent engagement programs and events such as receptions, conferences, ceremonies, community gatherings, networking events, and institutional celebrations
• Develop and prepare internal and external communications, presentations, briefing materials, proposals, and reports
• Build and maintain relationships with alumni, community organizations, corporate partners, government agencies, and external stakeholders
• Create and coordinate event-related communications and materials including invitations, promotional content, presentations, programs, digital communications, and publications
• Negotiate and administer contracts and agreements for venues, vendors, caterers, hotels, transportation, audiovisual services, and other event-related needs
• Ensure accessibility, inclusivity, and positive guest experience standards across programs and events
• Assess and analyze the effectiveness of programs, outreach efforts, and events; develop recommendations for process improvements, enhanced engagement strategies, and new initiatives
• Coordinate constituent engagement activities including communications campaigns, outreach efforts, relationship management initiatives, and event logistics
• Manage attendee registration, reservations, and event tracking systems; prepare reports and analyze participation, satisfaction, and engagement metrics
• Coordinate scheduling, facility usage, and operational logistics for meetings, events, and related activities
• Collaborate with volunteers, advisory groups, committees, community partners, vendors, and University personnel to support engagement initiatives and strategic objectives
• Assist with drafting, editing, and reviewing written communications and outreach materials for a variety of audiences
• Research, coordinate, and maintain inventories of promotional materials, branded merchandise, event supplies, and related resources
• Provide guidance and consultation regarding event planning, guest experience, protocol, hospitality, and engagement best practices
• Administer event budgets, track expenditures, and ensure compliance with institutional policies and procedures
• Direct and coordinate the work of assigned staff and temporary event personnel; provide training, scheduling, operational guidance, and problem resolution as needed
• May supervise staff including responsibilities related to hiring, onboarding, performance management, and professional development

Level:

– Advanced Professional

Base Description:

– Completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates proficient and comprehensive knowledge of defined skill areas/applications. Applies knowledge of principles, practices, and procedures of a particular field to decision-making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.

Supervisory Responsibilities:

– Indirect supervisor or mentor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee

Fiscal Responsibilities:

– May validate and pay invoices
– May monitor/track budgets and funding

Problem Solving:

– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems, with supervisor oversight
– Researches and tries new approaches when solving problems

Independence of Action:

– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– Follows precedents and procedures
– May set priorities and organize work within general guidelines established by supervisor

Communication and Collaboration:

– Communicates internally and externally within working unit and the University
– May communicate with external audiences for business purposes
– Promotes open communication in a manner that builds relationships among team members
– Applies appropriate strategies for managing conflict; negotiate reasonable compromises; propose and evaluate possible solutions
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution

• Comp Grade – 8
• Minimum – $51,000.00
• MidPoint – $62,500.00
• Maximum – $74,000.00

• Event planning
• Forecasting
• Goal setting
• Influence & Persuasion
• Negotiation
• Operations management
• Presentation Skills
• Program evaluation
• Project Management
• Public speaking
• Report writing
• Stewardship
• Strategic Financial Planning
• Volunteer management