Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Library Operations

The Library Operations Supervisor directs the daily service operations of a library department, branch, or campus location; supervises part-time and full-time staff including staffing schedules, training, and workflows; monitors the department budget; collaborates with management on establishing and assessing unit plans.

• Facilitate and lead the daily operations of a department, branch, or campus library location; coordinate services including circulation, reserves, interlibrary loan, outreach, acquisitions, catalog maintenance, and collection maintenance; develop and implement operational procedures
• Supervise student and part-time employees, and/or full-time staff; responsible for all hiring, scheduling, performance evaluation, and training activities; approve timecards; design and deliver development opportunities; determine workload allocations; manage daily workflows to ensure quality service results
• Oversee public service points; provide support to students, faculty, and community users; resolve patron concerns; instruct patrons in the use of technology and equipment; administer policies for library users
• Maintain and manage the department or library budget; contribute to budget planning and forecasting; allocate resources; make purchasing recommendations; and approve expenditures
• Collaborate with management on the planning, implementation, and evaluation of unit priorities, long range goals, assessment metrics, and procedures to best serve patron needs
• Serve as liaison between a branch, campus, or department library and central units including University Libraries; promote unit initiatives and programs
• Maintain unit records; compile and analyze data; prepare reports; develop and maintain process documentation, library guides, and information resources
• May assess, research, and recommend emerging technology; develop and deliver technology training for library areas

Level:

– Supervisor

Base Description:

– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates appropriate knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. Demonstrates baseline planning, organizing, directing, and facilitating skills. Reviews completed work of others to verify accuracy and quality. Follows recommended approaches to assigned work. Supervises assigned staff and coordinates routine work activities. Monitors employee interactions and facilitates a productive working environment. Communicates instructions and policies in a consistent, effective and timely manner. Identifies and addresses concerns appropriately. Makes recommendations for possible solutions.

Supervisory Responsibilities:

– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Support track, performs work at Senior Support level or higher; for Professional track, performs work at the Advanced Professional level or higher)

Fiscal Responsibilities:

– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)

Problem Solving:

– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows standard operating procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems
– Applies proven and tries new approaches when solving problems

Independence of Action:

– Works with minimal supervision on difficult work assignments, conferring with manager on unusual matters
– Follows precedents and procedures
– Organizes work of direct reports and may set priorities within general guidelines established by manager
– Reviews the work of others to verify accuracy, quality, and conformance to required procedures and special instructions

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials

• Comp Grade – 6
• Minimum – $42,100.00
• MidPoint – $51,600.00
• Maximum – $61,000.00