Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Library Operations

The Library Operations Supervisor directs the daily service operations of a library department, branch, or campus location; supervises part-time and full-time staff including staffing schedules, training, and workflows; monitors the department budget; collaborates with management on establishing and assessing unit plans.

• Facilitate and lead the daily operations of a department, branch, or campus library location; coordinate services including circulation, reserves, interlibrary loan, outreach, acquisitions, catalog maintenance, and collection maintenance; develop and implement operational procedures
• Supervise student and part-time employees, and/or full-time staff; responsible for all hiring, scheduling, performance evaluation, and training activities; approve timecards; design and deliver development opportunities; determine workload allocations; manage daily workflows to ensure quality service results
• Oversee public service points; provide support to students, faculty, and community users; resolve patron concerns; instruct patrons in the use of technology and equipment; administer policies for library users
• Maintain and manage the department or library budget; contribute to budget planning and forecasting; allocate resources; make purchasing recommendations; and approve expenditures
• Collaborate with management on the planning, implementation, and evaluation of unit priorities, long range goals, assessment metrics, and procedures to best serve patron needs
• Serve as liaison between a branch, campus, or department library and central units including University Libraries; promote unit initiatives and programs
• Maintain unit records; compile and analyze data; prepare reports; develop and maintain process documentation, library guides, and information resources
• May assess, research, and recommend emerging technology; develop and deliver technology training for library areas

Level:

– Senior Supervisor

Base Description:

– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates comprehensive knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. May demonstrate subject matter expertise. Demonstrates intermediate to advanced planning, organizing, directing, and facilitating skills. Demonstrates the ability to coach assigned employees. Assigns and reviews completed work to verify accuracy, quality, and adherence to professional standards. Trains, coaches, mentors, and motivates staff. Anticipates potential problems, issues, and opportunities; researches and recommends solutions within defined policies. May develop creative recommendations for solving problems.

Supervisory Responsibilities:

– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Professional track, performs work at the Senior Professional level or higher)

Fiscal Responsibilities:

– May validate and pay invoices
– Monitors and tracks budgets for specific area and/or grant(s)
– May assist in planning and forecasting budgets

Problem Solving:

– Encounters moderately complex problems
– Applies general precedents and practices and specialized knowledge and skills to resolve problems
– Understands benefits, limitations and impact of potential solutions
– Anticipates potential problems and recommends possible solutions within general guidelines

Independence of Action:

– Works independently on moderately complex work assignments, reviews progress, and evaluates results
– Organizes work of direct reports and sets team priorities
– Reviews the work of others to verify accuracy, quality, and adherence to professional standards

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution

• Comp Grade – 7
• Minimum – $46,400.00
• MidPoint – $56,800.00
• Maximum – $67,300.00