Penn State Job Catalog

The defined natural career progression within or between job profiles.

IT Asset Management

The IT Asset Management Manger directs IT asset management activities for an assigned area or University-wide program, establishing strategies, processes, and controls for the acquisition, lifecycle management, utilization, licensing, compliance, and disposition of technology assets; oversees technology asset inventories, vendor relationships, financial planning, contract and license management, and service levels; provides strategic guidance to academic and administrative units and leads initiatives that optimize technology investments, mitigate risk, and support effective delivery of IT services.

• Hire, train, coach, supervise, develop, evaluate, and conduct performance management activities for assigned employees
• Develop and implement IT asset management strategies, standards, processes, and controls that support University technology, financial, operational, security, and compliance requirements
• Direct the lifecycle management of hardware, software, licenses, subscriptions, and other technology assets from planning and acquisition through deployment, utilization, renewal, and retirement or disposition
• Establish governance frameworks and decision-making criteria for technology asset standards, lifecycle thresholds, licensing models, and acquisition strategies; provide recommendations to leadership regarding technology investment, risk, and resource allocation
• Maintain accurate asset, inventory, ownership, licensing, contract, and lifecycle information within designated electronic systems; ensure data integrity and timely reconciliation
• Monitor and distribute workload to ensure effective service delivery, operational efficiency, and appropriate support of IT asset management activities
• Analyze current and future technology requirements, services, software agreements, and licensing arrangements using cost modeling, utilization analysis, forecasting, and financial planning to optimize technology investments
• Prepare, review, issue, and/or evaluate requests for proposals, purchase orders, contract renewals, and other vendor agreements; collaborate with Procurement to negotiate appropriate terms and modifications
• Develop and maintain productive relationships with designated vendors, suppliers, and industry organizations; monitor vendor performance, contractual obligations, service levels, and compliance
• Evaluate technology asset utilization, licensing requirements, and service levels; identify opportunities to consolidate, standardize, optimize, or eliminate underutilized or redundant assets and services
• Maintain accountability for established service levels; ensure IT asset management services meet University business requirements and are delivered in accordance with agreed-upon standards and expectations
• Research and resolve escalated vendor, licensing, contract, inventory, and asset-related problems and issues; coordinate resolution with appropriate University stakeholders
• Establish and monitor controls to support software license compliance, asset accountability, contract obligations, and applicable University policies, government regulations, and industry requirements
• Coordinate periodic audits and reconciliations of technology assets, inventories, licenses, contracts, and related financial information; identify discrepancies and direct corrective actions
• Provide reporting and analysis of asset performance, inventory, lifecycle status, license utilization, contract obligations, service levels, and related financials to unit, college, campus, and/or senior leadership
• Lead or participate in University-wide initiatives, work groups, and committees related to technology asset management, procurement, licensing, financial planning, service delivery, and operational improvement
• Research emerging technologies, market conditions, licensing models, and industry practices to identify opportunities for improved asset management, cost effectiveness, standardization, and service delivery
• Ensure the team provides effective customer service and strategic consultation while adhering to University policies, procedures, security requirements, and applicable government regulations
• Utilize and integrate a variety of electronic systems to manage requisitions, assets, inventories, contracts, licenses, audits, financial information, and vendor relationships

Level:

– Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates proficient ability in work design, project management, financial planning and development of goals for accomplishing unit assignments. Reviews and guides work to ensure conformity to policy and effective approaches. Evaluates employee performance and recommend development opportunities. Demonstrates ability to coach employees. Presents and communicates key university indicatives and connects it to unit contributions. Provides broad guidelines. Develops, evaluates, enhances, and/or implements quality improvement practices. Recommends innovative solutions.

Supervisory Responsibilities:

– Oversees a team (typically 4 or more; no fewer than 2) full
– time direct reports of individual contributors and/or first level supervisors.

Fiscal Responsibilities:

– Monitors and tracks department/area budget
– May plan, forecast, and/or assist in developing budgets
– May have final signature authority for specific area

Problem Solving:

– Encounters varied and complex problems
– Helps to develop creative and/or novel approaches to resolve problems that are difficult in nature but within limited scope
– Modifies, adapts, or refines guidelines if necessary to resolve issues or problems

Independence of Action:

– Works independently on complex or strategic assignments
– Uses existing practices and advanced working knowledge to determine appropriate work methods for the team
– Reviews completed work of others for conformity to policy, and effectiveness of approach
– Delegates advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Communicates key university initiatives and how unit’s work contributes to their achievement
– Presents ideas, concepts and instructions in a clear manner, and uses persuasion and negotiation to build consensus and cooperation
– Establishes and maintains networks to facilitate successful communication among units

• Comp Grade – 12
• Minimum – $81,312.00
• MidPoint – $101,664.00
• Maximum – $122,016.00

• Contract management
• Document management
• Financial Management
• IT Asset Management
• Management software
• Organizational training
• Process design
• Project Management
• Spend analysis
• Strategic thinking
• Vendor management