Penn State Job Catalog

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Psychology

The Psychological Services Manager provides oversight and leadership for one or more areas of University counseling and psychological services unit. This position oversees various functions including daily operations, policies and procedures, budgets, purchasing/contract management, and several staff and/or trainees supporting the assigned area.

• Establish and oversee counseling and psychological programs, services, policies, and procedures
• Develop and implement unit goals in alignment with University and department strategic plans
• Forecast, plan, develop and manage operational budgets; identify new revenue streams; direct the allocation of funds
• Evaluate and assess unit programs and services; ensure operational efficiencies
• Provide clinical services for students including screening and crisis intervention; maintain a client caseload; co-lead student therapy groups
• Train campus counseling center professionals in new services; coordinate with leadership regarding changes to University wide systems
• Provide consultation, continuing education, and professional development opportunities to staff
• Participate in the oversight of the electronic records system
• Recruit, supervise, and evaluate staff

Level:

– Senior Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates advanced skills in critical functions related to unit's success. Demonstrates advanced knowledge of emerging technologies and processes. Monitors completed work of others to ensure effectiveness and adherence to requirements. Sets clear expectations and holds team accountable. Establishes a shared team/unit vision. Demonstrates ability to evaluate and enhance team/unit practices that promote a strong commitment to inclusionary practices. Coaches others using appropriate strategies. Demonstrates diplomacy. Demonstrates ability to serve as liaison between senior-level management and staff. Resolves complex, controversial, or unprecedented issues and problems.

Supervisory Responsibilities:

– Oversees large team or teams of individual contributors and/or supervisors/managers
– Leads a department or functional area

Fiscal Responsibilities:

– Monitors and tracks large budgets
– Plans, forecasts, and/or develops budgets
– May approve budgets for specific area
– Typically has final signature authority for specific area

Problem Solving:

– Encounters highly varied and complex problems that impacts the team and possibly the unit
– Develops creative and/or novel approaches to resolve problems that are difficult in nature
– Independently resolves complex and/or unprecedented issues and problems

Independence of Action:

– Work results are not clearly defined
– Generally sets own goals and determines how to accomplish results with few or no guidelines to follow
– Monitors completed work of others to ensure soundness of approach, effectiveness of meeting requirements, the feasibility of recommendations and adherences to requirements
– Delegates more advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Fosters collaboration between units and engages others' coordinated efforts to reach desired outcomes with broad scope

• Comp Grade – 15
• Minimum – $109,300.00
• MidPoint – $136,600.00
• Maximum – $164,000.00