Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Psychology

The Psychological Services Manager provides oversight and leadership for one or more areas of University counseling and psychological services unit. This position oversees various functions including daily operations, policies and procedures, budgets, purchasing/contract management, and several staff and/or trainees supporting the assigned area.

• Establish and oversee counseling and psychological programs, services, policies, and procedures
• Develop and implement unit goals in alignment with University and department strategic plans
• Forecast, plan, develop and manage operational budgets; identify new revenue streams; direct the allocation of funds
• Evaluate and assess unit programs and services; ensure operational efficiencies
• Provide clinical services for students including screening and crisis intervention; maintain a client caseload; co-lead student therapy groups
• Train campus counseling center professionals in new services; coordinate with leadership regarding changes to University wide systems
• Provide consultation, continuing education, and professional development opportunities to staff
• Participate in the oversight of the electronic records system
• Recruit, supervise, and evaluate staff

Level:

– Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates proficient ability in work design, project management, financial planning and development of goals for accomplishing unit assignments. Reviews and guides work to ensure conformity to policy and effective approaches. Evaluates employee performance and recommend development opportunities. Demonstrates ability to coach employees. Presents and communicates key university indicatives and connects it to unit contributions. Provides broad guidelines. Develops, evaluates, enhances, and/or implements quality improvement practices. Recommends innovative solutions.

Supervisory Responsibilities:

– Oversees a team (typically 4 or more; no fewer than 2) full
– time direct reports of individual contributors and/or first level supervisors.

Fiscal Responsibilities:

– Monitors and tracks department/area budget
– May plan, forecast, and/or assist in developing budgets
– May have final signature authority for specific area

Problem Solving:

– Encounters varied and complex problems
– Helps to develop creative and/or novel approaches to resolve problems that are difficult in nature but within limited scope
– Modifies, adapts, or refines guidelines if necessary to resolve issues or problems

Independence of Action:

– Works independently on complex or strategic assignments
– Uses existing practices and advanced working knowledge to determine appropriate work methods for the team
– Reviews completed work of others for conformity to policy, and effectiveness of approach
– Delegates advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Communicates key university initiatives and how unit’s work contributes to their achievement
– Presents ideas, concepts and instructions in a clear manner, and uses persuasion and negotiation to build consensus and cooperation
– Establishes and maintains networks to facilitate successful communication among units

• Comp Grade – 13
• Minimum – $86,300.00
• MidPoint – $107,900.00
• Maximum – $129,500.00