Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Housing Services

Housing Services Managers oversee all on-campus housing services, which include housing assignments, camp and conference services, and Commons Desk Operations.

• Oversee housing services including student housing assignments, camp and conference services, and Commons Desk Operations
• Create and maintain housing services guidelines and procedures; oversee compliance
• Administer student housing contracts, apartment leases, and camp/conference agreements; ensure terms, conditions, and regulatory compliance
• Oversee financial transactions; prepare invoices, manage payment plans, monitor accounts, and reconcile delinquencies
• Maximize housing occupancy through marketing; conduct student outreach, provide presentations, and maintain social media platforms and websites
• Assess student-resident and camp/conference housing requirements; determine and manage room blocking and space allocation; oversee rosters and room assignment process; manage the American Disabilities Act (ADA) accommodation compliance
• Provide direction and standards for Commons Desk Operations including room, key, supply, and equipment check-in/out; ensure mail, package, and delivery service regulatory compliance; manage operational schedule to ensure staffing levels accommodate student and guest needs and requirements
• Ensure safe and secure residential living; report and appropriately respond to emergencies or issues of concern
• Establish a student and guest centered work environment; develop and communicate standards; ensure adherence to policies and procedures
• Hire, train, coach, supervise, schedule, and evaluate employees; recommend, plan, and coordinate professional development opportunities

Level:

– Principal Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates awareness of broad issues and management trends. Applies exemplary management principles. Evaluates impact of policy and adjusts accordingly. Ensures appropriate skills are developed and maintained within team/unit. Realigns staff responsibilities to meet desired changes. Provides administrative and policy direction. Develops and articulates broad goals. Fosters collaboration between units. Engages in written and verbal communications that reach a university-wide and/or broad external audience. Develops and implements solutions to highly complex and often controversial problems.

Supervisory Responsibilities:

– Oversees teams of other supervisors/managers
– Leads a business unit

Fiscal Responsibilities:

– Plans, forecasts, develops, and/or approves budgets
– Typically has final signature authority for business unit

Problem Solving:

– Encounters highly varied and complex problems that may have a significant impact on multiple units and/or the University
– Regularly develops creative and/or novel approaches to resolve the most difficult problems
– Creates an environment that encourages imaginative solutions to problems

Independence of Action:

– Work results are not clearly defined and may be frequently changing
– Sets own goals and determines how to accomplish results with few or no guidelines to follow
– Oversees completed work of others and is accountable for unit results
– Delegates advanced tasks to others and provides guidance to team members

Communication and Collaboration:

– Communicates with both internal and external audiences
– May represent the University externally
– Collaborates closely with team members and other leaders across the University
– Communicates a compelling vision that inspires and motivates others

• Comp Grade – 13
• Minimum – $86,300.00
• MidPoint – $107,900.00
• Maximum – $129,500.00