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Penn State Job Catalog

Instructional Production Specialist – Supervisor (PSU0742)

Job Strings

Job Summary

The Instructional Production Specialist provides administrative, technical, and production support to instructional designers, faculty, and educational technologists; manages, maintains, and updates course information including schedules, assignments, assessments, and learning resources within online management systems; and provides input in the selection and enhancement of learning applications.

Representative Duties

  • Execute all administrative, technical, production and project management aspects of repeat, revision, and new course development cycles
  • Utilize course management system tools to set-up assessments, assignments, syllabi, drop boxes, course materials, exams, media, links, and learning resources as directed by the Instructional Designer
  • Prepare third party educational tools and applications for faculty use
  • Facilitate material migrations between systems, permission requests for copyrighted materials, and ensure course accommodations are available
  • Provide quality control for course content including graphics, links, and web pages; support instructional design teams with formatting, embedding, and web editing tasks
  • Consults with instructors to demonstrate system capabilities and features; provide technical support to faculty and students of online courses; develop and provide training to others on effective use of course tools
  • Participate in the development and enhancement of processes and tools used in support of course development
  • Identify, research, pilot, evaluate, implement new educational technologies
  • May supervise staff members, including hiring, development, and performance management

Level Matrix

Level:
Supervisor
Base Description:
– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.
Level Summary:
– Demonstrates appropriate knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. Demonstrates baseline planning, organizing, directing, and facilitating skills. Reviews completed work of others to verify accuracy and quality. Follows recommended approaches to assigned work. Supervises assigned staff and coordinates routine work activities. Monitors employee interactions and facilitates a productive working environment. Communicates instructions and policies in a consistent, effective and timely manner. Identifies and addresses concerns appropriately. Makes recommendations for possible solutions.
Supervisory Responsibilities:
– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Support track, performs work at Senior Support level or higher; for Professional track, performs work at the Advanced Professional level or higher)
Fiscal Responsibilities:
– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)
Problem Solving:
– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows standard operating procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems
– Applies proven and tries new approaches when solving problems
Independence of Action:
– Works with minimal supervision on difficult work assignments, conferring with manager on unusual matters
– Follows precedents and procedures
– Organizes work of direct reports and may set priorities within general guidelines established by manager
– Reviews the work of others to verify accuracy, quality, and conformance to required procedures and special instructions
Communication and Collaboration:
– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials
Salary Structure
  • Comp Grade – 6
  • Minimum – $42,100.00
  • MidPoint – $51,600.00
  • Maximum – $61,000.00
FLSA Exemption Status
Non-Exempt
Minimum Education
Associate's Degree
Minimum Experience
4+ years of relevant experience
Equivalency
Or an equivalent combination of education and experience
Additional Job Requirements