Penn State Job Catalog

The defined natural career progression within or between job profiles.

Instructional Production

The Instructional Production Manager leads the team(s) responsible for the administrative, technical, and production support to instructional designers, faculty, and instructional technology specialists. Instructional production teams manage, maintain, and update course information including schedules, assignments, assessments, and learning resources within the University’s learning management system (LMS). The Manager ensures all online courses are prepared for faculty and students each semester, including all embedded course technologies and LMS configurations; is responsible for performance management and professional development of the team, as well as developing quality processes and monitoring execution of all course setups to ensure they meet quality standards.

• Oversee hiring and training for instructional production staff; interview, hire, train, supervise, and evaluate assigned support staff
• Manage assignment of projects; development of work plans; oversight of project phases to ensure effective and efficient workflow
• Develop, interpret, and provide guidance on team policies and procedures; evaluate efficacy of processes and practice continuous quality improvement
• Work with leadership to ensure instructional production processes are well integrated with other teams, including quality assurance, accessibility, instructional design, instructional technology specialists, and editors
• Train staff on changes and enhancements to the learning management system
• Identify training and documentation needs to ensure staff are operating efficiently, while ensuring high quality
• Monitor monthly program budgets to determine cost overruns and additional resource needs/reallocation
• Provide input in the selection and enhancement of learning applications and tools
• Participate in and make recommendations during development of work unit’s strategic plan
• Stay current on educational technology trends impacting online learning
• Foster collaboration and communication with teams and educational partners across the University
• Serve as a liaison for the unit to University organizations; serve on committees to represent the theory and practice of instructional design, learning theory, and educational technology innovations

Level:

– Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates proficient ability in work design, project management, financial planning and development of goals for accomplishing unit assignments. Reviews and guides work to ensure conformity to policy and effective approaches. Evaluates employee performance and recommend development opportunities. Demonstrates ability to coach employees. Presents and communicates key university indicatives and connects it to unit contributions. Provides broad guidelines. Develops, evaluates, enhances, and/or implements quality improvement practices. Recommends innovative solutions.

Supervisory Responsibilities:

– Oversees a team (typically 4 or more; no fewer than 2) full
– time direct reports of individual contributors and/or first level supervisors.

Fiscal Responsibilities:

– Monitors and tracks department/area budget
– May plan, forecast, and/or assist in developing budgets
– May have final signature authority for specific area

Problem Solving:

– Encounters varied and complex problems
– Helps to develop creative and/or novel approaches to resolve problems that are difficult in nature but within limited scope
– Modifies, adapts, or refines guidelines if necessary to resolve issues or problems

Independence of Action:

– Works independently on complex or strategic assignments
– Uses existing practices and advanced working knowledge to determine appropriate work methods for the team
– Reviews completed work of others for conformity to policy, and effectiveness of approach
– Delegates advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Communicates key university initiatives and how unit’s work contributes to their achievement
– Presents ideas, concepts and instructions in a clear manner, and uses persuasion and negotiation to build consensus and cooperation
– Establishes and maintains networks to facilitate successful communication among units

• Comp Grade – 8
• Minimum – $51,000.00
• MidPoint – $62,500.00
• Maximum – $74,000.00