Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.
Missing levels within the leveling matrix can be added based on business need.

The defined natural career progression within or between job profiles.

Student Athlete Learning

The Student Athlete Learning Services Manager provides leadership and management for comprehensive academic learning support services for student-athletes with diverse learning profiles, academic risks, and educational needs; oversees Learning Services programs, professional staff, service-delivery standards, student screening and intervention processes, specialized academic support, and complex student cases; combines expertise in learning support, student development, educational assessment, and academic intervention with responsibility for program operations, staff leadership, strategic planning, assessment, and continuous improvement; establishes priorities and service-delivery frameworks, evaluates program effectiveness, develops staff and resources, and collaborates with Athletics and University partners to promote student-athlete academic success.

• Lead the development, implementation, and continuous improvement of comprehensive Learning Services programs, service-delivery models, and initiatives
• Supervise staff responsible for academic learning support and intervention; recruit, hire, onboard, train, develop, evaluate, and manage the performance of assigned staff
• Establish organizational structure, staffing models, caseload assignments, service standards, professional expectations, and operational priorities
• Establish and implement differentiated levels of academic support based on student needs, academic risk, assessment information, and available resources
• Oversee student-athlete screening, early identification, academic intervention, progress monitoring, referral, and specialized support processes
• Establish standards for individualized learning plans, intervention strategies, documentation, progress monitoring, and evaluation
• Provide consultation and direction regarding complex or high-risk student-athlete cases and determine when additional resources, referrals, or leadership involvement are appropriate
• Oversee processes involving specialized evaluation, disability-related referrals, and coordination with other appropriate resources
• Develop and maintain policies, procedures, protocols, quality-assurance practices, and professional standards for Learning Services
• Lead the development and evaluation of transition programs, academic interventions, specialized support initiatives, and emerging Learning Services programs
• Establish metrics, key performance indicators, and assessment practices to evaluate student outcomes, service utilization, intervention effectiveness, staffing effectiveness, and overall program impact
• Analyze quantitative and qualitative data, student outcomes, screening results, academic performance, service utilization, and staffing needs to identify trends, evaluate effectiveness, anticipate needs, and inform resource decisions
• Identify gaps in services and develop programs, interventions, staffing strategies, and resource recommendations to address emerging needs
• Lead staff meetings, case consultations, professional development, and training to promote consistent, evidence-based practices
• Direct continuous improvement efforts and evaluate the use of technology, evidence-based practices, and innovative approaches to enhance student support
• Collaborate with Student-Athlete Advising, Tutorial Services, Student Disability Resources, faculty, coaches, sport administrators, Sports Medicine, mental health and medical professionals, student affairs, and other University partners
• Develop and maintain effective partnerships and coordination processes to support student-athletes with complex or differentiated academic and learning needs
• Advise Athletics and departmental leadership regarding learning support trends, student needs, academic risk factors, staffing requirements, program effectiveness, and resource priorities
• Lead cross-functional projects and institutional initiatives related to student success, academic risk, learning support, accessibility, and student well-being
• Keep current on national research, professional standards, and emerging best practices in collegiate learning support and student-athlete academic services
• Develop and maintain appropriate external partnerships and professional relationships that support Learning Services objectives
• Ensure compliance with FERPA, ADA, NCAA requirements, University policies, departmental standards, and applicable professional practices

Level:

– Senior Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates advanced skills in critical functions related to unit's success. Demonstrates advanced knowledge of emerging technologies and processes. Monitors completed work of others to ensure effectiveness and adherence to requirements. Sets clear expectations and holds team accountable. Establishes a shared team/unit vision. Demonstrates ability to evaluate and enhance team/unit practices that promote a strong commitment to inclusionary practices. Coaches others using appropriate strategies. Demonstrates diplomacy. Demonstrates ability to serve as liaison between senior-level management and staff. Resolves complex, controversial, or unprecedented issues and problems.

Supervisory Responsibilities:

– Oversees large team or teams of individual contributors and/or supervisors/managers
– Leads a department or functional area

Fiscal Responsibilities:

– Monitors and tracks large budgets
– Plans, forecasts, and/or develops budgets
– May approve budgets for specific area
– Typically has final signature authority for specific area

Problem Solving:

– Encounters highly varied and complex problems that impacts the team and possibly the unit
– Develops creative and/or novel approaches to resolve problems that are difficult in nature
– Independently resolves complex and/or unprecedented issues and problems

Independence of Action:

– Work results are not clearly defined
– Generally sets own goals and determines how to accomplish results with few or no guidelines to follow
– Monitors completed work of others to ensure soundness of approach, effectiveness of meeting requirements, the feasibility of recommendations and adherences to requirements
– Delegates more advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Fosters collaboration between units and engages others' coordinated efforts to reach desired outcomes with broad scope

• Comp Grade – 11
• Minimum – $72,300.00
• MidPoint – $90,312.00
• Maximum – $108,444.00

• Academic support
• Advising
• Cross-functional collaboration
• Data Analysis
• Needs Assessment
• Program management
• Project Management
• Quality Assurance (QA)
• Regulatory compliance
• Strategic Planning
• Student Development
• Team leadership