Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.
Missing levels within the leveling matrix can be added based on business need.

The defined natural career progression within or between job profiles.

Sales

The Sales Specialist develops and implements sales and business development strategies to promote University programs, services, memberships, products, and other revenue-generating initiatives; cultivates and maintains relationships with prospective and existing clients, customers, sponsors, and partners; identifies opportunities to expand market reach and revenue; negotiates agreements; supports entrepreneurial and strategic growth initiatives aligned with University objectives.

• Develop and execute sales and business development strategies to achieve established revenue, client acquisition, membership, and retention goals
• Identify, cultivate, and secure new clients, customers, members, sponsors, and strategic partners through prospecting, networking, referrals, and relationship-building activities
• Expand existing client relationships by assessing evolving needs and recommending appropriate University programs, services, products, or solutions
• Represent the University at conferences, trade shows, community events, professional associations, and other outreach activities to promote offerings and develop business opportunities
• Build, maintain, and strengthen relationships with key clients, partners, and stakeholders to enhance customer satisfaction and long-term engagement
• Lead or support contract discussions, pricing negotiations, and service agreements in accordance with University policies and procedures
• Prepare and deliver presentations, proposals, sales materials, and other communications tailored to prospective and existing clients
• Plan, coordinate, and manage projects and initiatives that support sales, marketing, customer engagement, and organizational objectives
• Monitor sales performance, client activity, and market trends; prepare reports and recommend strategies or corrective actions to achieve established goals
• Respond to inquiries from internal and external stakeholders regarding University offerings, services, and business opportunities
• Collaborate with internal departments to ensure successful implementation, delivery, and ongoing support of client engagements
• May supervise, train, and provide guidance to sales staff, student employees, interns, temporary employees, or other assigned personnel

Level:

– Intermediate Professional

Base Description:

– Completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.

Supervisory Responsibilities:

– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers

Fiscal Responsibilities:

– May validate and pay invoices

Problem Solving:

– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of larger unit goals, priorities, and related procedures in determining course of action

Independence of Action:

– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor

Communication and Collaboration:

– Communicates internally within working unit and/or the University
– May communicate with external audiences
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials intended for distribution

• Comp Grade – 8
• Minimum – $54,060.00
• MidPoint – $66,252.00
• Maximum – $78,444.00

• Adaptability
• Business development
• Customer relationship management
• Effective listening
• Goal oriented
• Negotiation
• Networking
• Presentation Skills
• Project Management
• Revenue management
• Strategic Planning