Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.
Missing levels within the leveling matrix can be added based on business need.

The defined natural career progression within or between job profiles.

Sales

The Sales Specialist develops and implements sales and business development strategies to promote University programs, services, memberships, products, and other revenue-generating initiatives; cultivates and maintains relationships with prospective and existing clients, customers, sponsors, and partners; identifies opportunities to expand market reach and revenue; negotiates agreements; supports entrepreneurial and strategic growth initiatives aligned with University objectives.

• Develop and execute sales and business development strategies to achieve established revenue, client acquisition, membership, and retention goals
• Identify, cultivate, and secure new clients, customers, members, sponsors, and strategic partners through prospecting, networking, referrals, and relationship-building activities
• Expand existing client relationships by assessing evolving needs and recommending appropriate University programs, services, products, or solutions
• Represent the University at conferences, trade shows, community events, professional associations, and other outreach activities to promote offerings and develop business opportunities
• Build, maintain, and strengthen relationships with key clients, partners, and stakeholders to enhance customer satisfaction and long-term engagement
• Lead or support contract discussions, pricing negotiations, and service agreements in accordance with University policies and procedures
• Prepare and deliver presentations, proposals, sales materials, and other communications tailored to prospective and existing clients
• Plan, coordinate, and manage projects and initiatives that support sales, marketing, customer engagement, and organizational objectives
• Monitor sales performance, client activity, and market trends; prepare reports and recommend strategies or corrective actions to achieve established goals
• Respond to inquiries from internal and external stakeholders regarding University offerings, services, and business opportunities
• Collaborate with internal departments to ensure successful implementation, delivery, and ongoing support of client engagements
• May supervise, train, and provide guidance to sales staff, student employees, interns, temporary employees, or other assigned personnel

Level:

– Advanced Professional

Base Description:

– Completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates proficient and comprehensive knowledge of defined skill areas/applications. Applies knowledge of principles, practices, and procedures of a particular field to decision-making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.

Supervisory Responsibilities:

– Indirect supervisor or mentor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee

Fiscal Responsibilities:

– May validate and pay invoices
– May monitor/track budgets and funding

Problem Solving:

– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems, with supervisor oversight
– Researches and tries new approaches when solving problems

Independence of Action:

– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– Follows precedents and procedures
– May set priorities and organize work within general guidelines established by supervisor

Communication and Collaboration:

– Communicates internally and externally within working unit and the University
– May communicate with external audiences for business purposes
– Promotes open communication in a manner that builds relationships among team members
– Applies appropriate strategies for managing conflict; negotiate reasonable compromises; propose and evaluate possible solutions
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution

• Comp Grade – 9
• Minimum – $59,580.00
• MidPoint – $72,936.00
• Maximum – $86,400.00

• Adaptability
• Business development
• Customer relationship management
• Effective listening
• Goal oriented
• Negotiation
• Networking
• Presentation Skills
• Project Management
• Revenue management
• Strategic Planning