Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Change Management

Managers of Change Management direct and oversee the development and implementation of change management strategies, meant to improve organizational effectiveness and drive business results through thoughtful use of resources; design new processes or operating models and create timelines and project plans detailing the implementation process; identify gaps in employee knowledge or competency needed to support future-state processes and recommend training and development programs; contribute to strategic planning, direction, and goal setting in collaboration with senior leadership; establish policies, practices, and procedures that have a significant impact on the organization.

• Oversee the application of a structured change management approach and methodology for the organization
• Provide direction and oversight to University-wide change management activities
• Design and develop major transformation requirements for projects and initiatives; set overall strategy and lead strategic planning for the change management function
• Manage organizational change management projects at the University level through diagnosis, design, implementation, and assessment
• Engage in industry research and benchmarking regarding new methodology
• Initiate conversations across the organization, develop community of practice, and drive the creation of a change management toolkit
• Develop a set of actionable and targeted change management plans
• Oversee the development of communication plans, sponsor roadmaps, stakeholder assessments, training plans, and resistance management plans
• Conduct readiness assessments, evaluate results, and present findings to relevant stakeholders
• Lead project management, integrated logistics support, and quality assurance activities for the unit
• Facilitate discussions surrounding gaps in process improvement and make recommendations for change
• Establish and maintain best practices for business/functional analysis of processes; examine processes to understand impact to people, strategy, systems and general business operations and recommend actions or provide information to stakeholders to manage change
• Determine the impact of organizational change management programs and develop alternative strategies
• Provide direction and leadership to a team; coordinate efforts with other change consultants and unit/departmental leaders
• Serve as a member of the senior leadership team, contributing to the establishment and enhancement of strategic plan
• Lead staff members, including hiring, development, and performance management

Level:

– Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates proficient ability in work design, project management, financial planning and development of goals for accomplishing unit assignments. Reviews and guides work to ensure conformity to policy and effective approaches. Evaluates employee performance and recommend development opportunities. Demonstrates ability to coach employees. Presents and communicates key university indicatives and connects it to unit contributions. Provides broad guidelines. Develops, evaluates, enhances, and/or implements quality improvement practices. Recommends innovative solutions.

Supervisory Responsibilities:

– Oversees a team (typically 4 or more; no fewer than 2) full
– time direct reports of individual contributors and/or first level supervisors.

Fiscal Responsibilities:

– Monitors and tracks department/area budget
– May plan, forecast, and/or assist in developing budgets
– May have final signature authority for specific area

Problem Solving:

– Encounters varied and complex problems
– Helps to develop creative and/or novel approaches to resolve problems that are difficult in nature but within limited scope
– Modifies, adapts, or refines guidelines if necessary to resolve issues or problems

Independence of Action:

– Works independently on complex or strategic assignments
– Uses existing practices and advanced working knowledge to determine appropriate work methods for the team
– Reviews completed work of others for conformity to policy, and effectiveness of approach
– Delegates advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Communicates key university initiatives and how unit’s work contributes to their achievement
– Presents ideas, concepts and instructions in a clear manner, and uses persuasion and negotiation to build consensus and cooperation
– Establishes and maintains networks to facilitate successful communication among units

• Comp Grade – 14
• Minimum – $97,100.00
• MidPoint – $121,400.00
• Maximum – $145,700.00