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Penn State Job Catalog
Inventory Operations Manager – Manager (PSU1506)
Additional Levels
Additional levels that exist for this job profile can be seen below.
Missing levels within the leveling matrix can be added based on business need.
Job Summary and Representative Duties
The Inventory Operations Manger manages inventory control, distribution, storage operations, disposition/sales, and related services to support supply and resource requirements; oversees operational efficiency, inventory management practices, distribution processes, financial performance, information systems, vendor relationships, and compliance with established policies and procedures; develops operational strategies, monitors performance, coordinates services with internal and external stakeholders, and leads assigned personnel to ensure effective, cost-efficient, and reliable service delivery.
- Provide leadership and oversight for distribution services, inventory control functions, and related activities; establish operational priorities, service expectations, and performance objectives to meet organizational needs
- Develop, implement, and maintain operational policies, procedures, and internal controls to promote efficiency, inventory accuracy, accountability, cost containment, and compliance with applicable University requirements
- Oversee inventory planning and management practices, including demand forecasting, stock replenishment, inventory optimization, and the identification of excess, obsolete, or underutilized resources; evaluate inventory trends and recommend strategies to maintain appropriate stock levels and product availability
- Oversee the coordination and effectiveness of distribution and storage operations, including inventory movement, order fulfillment, shipping, receiving, and related services; evaluate workflows, resource utilization, and operational capacity to identify opportunities to improve efficiency, service quality, and the use of available space and resources
- Establish and monitor operational performance measures related to inventory accuracy, product availability, order fulfillment, service quality, operating costs, and process efficiency; analyze performance trends, identify deficiencies, and implement corrective actions and continuous improvement initiatives
- Manage departmental budgets, expenditures, and financial performance; analyze operating costs, inventory valuations, purchasing trends, and other financial information; prepare and review financial and operational reports; recommend strategies to improve cost effectiveness and resource allocation
- Evaluate, implement, and maintain inventory management systems, electronic databases, reporting tools, and related websites; establish data management practices and system requirements to support accurate inventory records, transaction processing, product information, reporting, and operational decision-making
- Establish and maintain effective working relationships with University departments, internal customers, vendors, suppliers, and external organizations; serve as a liaison for inventory-related services and address service concerns and operational issues
- Evaluate material and service requests, assess requirements, research products and alternative solutions, and analyze market conditions, pricing, and availability to inform inventory strategies and purchasing decisions
- Lead vendor and supplier management activities, including evaluating performance, identifying potential suppliers, and participating in vendor selection and contract negotiations within delegated authority; collaborate with appropriate stakeholders on requests for proposals, procurement activities, and strategies to improve cost effectiveness and service delivery
- Identify and assess operational risks, including supply interruptions, inventory discrepancies, vendor performance issues, and service disruptions; develop contingency strategies and coordinate with internal stakeholders to maintain continuity of supply and distribution services
- Oversee compliance with applicable safety requirements, inventory controls, operational procedures, and environmental practices; identify potential risks, coordinate corrective actions, and promote a safe working environment for employees, customers, and other stakeholders
- Identify opportunities to improve sustainability and resource utilization through inventory optimization, product standardization, reuse, recycling, and other waste-reduction initiatives; coordinate implementation with appropriate University departments and external partners
- Evaluate staffing requirements and operational workloads; establish work schedules, allocate resources, and adjust staffing assignments and priorities to support service demands and improve unit efficiency
- Hire, train, supervise, coach, and evaluate assigned employees; establish performance expectations, support employee development, address performance concerns, and promote a productive, service-oriented work environment; adhere to applicable collective bargaining agreements
Level Matrix
- Level:
- – Manager
- Base Description:
- – Manages direct reports where primary duty is the management of a working unit.
- Level Summary:
- – Demonstrates proficient ability in work design, project management, financial planning and development of goals for accomplishing unit assignments. Reviews and guides work to ensure conformity to policy and effective approaches. Evaluates employee performance and recommend development opportunities. Demonstrates ability to coach employees. Presents and communicates key university indicatives and connects it to unit contributions. Provides broad guidelines. Develops, evaluates, enhances, and/or implements quality improvement practices. Recommends innovative solutions.
- Supervisory Responsibilities:
-
– Oversees a team (typically 4 or more; no fewer than 2) full
– time direct reports of individual contributors and/or first level supervisors.
- Fiscal Responsibilities:
-
– Monitors and tracks department/area budget
– May plan, forecast, and/or assist in developing budgets
– May have final signature authority for specific area
- Problem Solving:
-
– Encounters varied and complex problems
– Helps to develop creative and/or novel approaches to resolve problems that are difficult in nature but within limited scope
– Modifies, adapts, or refines guidelines if necessary to resolve issues or problems
- Independence of Action:
-
– Works independently on complex or strategic assignments
– Uses existing practices and advanced working knowledge to determine appropriate work methods for the team
– Reviews completed work of others for conformity to policy, and effectiveness of approach
– Delegates advanced tasks to others
- Communication and Collaboration:
-
– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Communicates key university initiatives and how unit’s work contributes to their achievement
– Presents ideas, concepts and instructions in a clear manner, and uses persuasion and negotiation to build consensus and cooperation
– Establishes and maintains networks to facilitate successful communication among units
Salary Structure
- Comp Grade – 11
- Minimum – $72,300.00
- MidPoint – $90,312.00
- Maximum – $108,444.00
Critical Skills
- Customer Service
- Forecasting
- Inventory management
- Negotiation
- Office management
- Operations management
- Product classification
- Project Management
- Records management
- Report writing
- Scheduling
- Vendor management