Penn State Job Catalog

The defined natural career progression within or between job profiles.

IT Workload Automation

IT Workload Automation Analysts are responsible for developing plans, designing processes, and evaluating technologies needed to ensure that all production schedules and scripts are executed on various server platforms as scheduled; analyze the production job flow, correct anomalies, source code maintenance, maintain job schedules, as well as build, coordinate and implement new and existing batch production jobs and scripts.

• Design, develop, test, debug, install, implement, document, modify, and support production mainframe and workload automation processes in accordance with area standard practices
• Investigate data and/or program problems, perform root cause analysis, take corrective actions; communicate and escalate degradations, outages, or failures associated with batch services to the responsible service contact and/or incident manager
• Perform daily preventative validity checks by investigating potential batch problems and providing solutions or workarounds for all detected problems
• Review daily production batch schedule to confirm batch jobs executed as scheduled, ensure jobs are scheduled to run in the correct sequence, lead times are adequate, and user requirements are completed
• Process customer scheduling requests and verify the daily schedules; investigate incoming scheduling requests and determine if manual intervention is required
• Collaborate with customers on the necessary job flow and build production schedules
• Develop and execute test cases
• Provide custom workload automation solutions across various databases and applications
• Develop and utilize operational task lists for upgrades and maintenance work, which include documented contingency and back-out plans
• Develop project plans to include stakeholders, requirements, scope, deliverables, tasks, due dates, timeline, risks, budget, and resources
• Work with Infrastructure teams and architects to evaluate and recommend potential tools and software based on current and future needs of the organization

Level:

– Advanced Professional

Base Description:

– Completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates proficient and comprehensive knowledge of defined skill areas/applications. Applies knowledge of principles, practices, and procedures of a particular field to decision-making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.

Supervisory Responsibilities:

– Indirect supervisor or mentor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee

Fiscal Responsibilities:

– May validate and pay invoices
– May monitor/track budgets and funding

Problem Solving:

– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems, with supervisor oversight
– Researches and tries new approaches when solving problems

Independence of Action:

– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– Follows precedents and procedures
– May set priorities and organize work within general guidelines established by supervisor

Communication and Collaboration:

– Communicates internally and externally within working unit and the University
– May communicate with external audiences for business purposes
– Promotes open communication in a manner that builds relationships among team members
– Applies appropriate strategies for managing conflict; negotiate reasonable compromises; propose and evaluate possible solutions
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution

• Comp Grade – 9
• Minimum – $56,200.00
• MidPoint – $68,800.00
• Maximum – $81,500.00