Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Change Management

Managers of Change Management direct and oversee the development and implementation of change management strategies, meant to improve organizational effectiveness and drive business results through thoughtful use of resources; design new processes or operating models and create timelines and project plans detailing the implementation process; identify gaps in employee knowledge or competency needed to support future-state processes and recommend training and development programs; contribute to strategic planning, direction, and goal setting in collaboration with senior leadership; establish policies, practices, and procedures that have a significant impact on the organization.

• Oversee the application of a structured change management approach and methodology for the organization
• Provide direction and oversight to University-wide change management activities
• Design and develop major transformation requirements for projects and initiatives; set overall strategy and lead strategic planning for the change management function
• Manage organizational change management projects at the University level through diagnosis, design, implementation, and assessment
• Engage in industry research and benchmarking regarding new methodology
• Initiate conversations across the organization, develop community of practice, and drive the creation of a change management toolkit
• Develop a set of actionable and targeted change management plans
• Oversee the development of communication plans, sponsor roadmaps, stakeholder assessments, training plans, and resistance management plans
• Conduct readiness assessments, evaluate results, and present findings to relevant stakeholders
• Lead project management, integrated logistics support, and quality assurance activities for the unit
• Facilitate discussions surrounding gaps in process improvement and make recommendations for change
• Establish and maintain best practices for business/functional analysis of processes; examine processes to understand impact to people, strategy, systems and general business operations and recommend actions or provide information to stakeholders to manage change
• Determine the impact of organizational change management programs and develop alternative strategies
• Provide direction and leadership to a team; coordinate efforts with other change consultants and unit/departmental leaders
• Serve as a member of the senior leadership team, contributing to the establishment and enhancement of strategic plan
• Lead staff members, including hiring, development, and performance management

Level:

– Senior Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates advanced skills in critical functions related to unit's success. Demonstrates advanced knowledge of emerging technologies and processes. Monitors completed work of others to ensure effectiveness and adherence to requirements. Sets clear expectations and holds team accountable. Establishes a shared team/unit vision. Demonstrates ability to evaluate and enhance team/unit practices that promote a strong commitment to inclusionary practices. Coaches others using appropriate strategies. Demonstrates diplomacy. Demonstrates ability to serve as liaison between senior-level management and staff. Resolves complex, controversial, or unprecedented issues and problems.

Supervisory Responsibilities:

– Oversees large team or teams of individual contributors and/or supervisors/managers
– Leads a department or functional area

Fiscal Responsibilities:

– Monitors and tracks large budgets
– Plans, forecasts, and/or develops budgets
– May approve budgets for specific area
– Typically has final signature authority for specific area

Problem Solving:

– Encounters highly varied and complex problems that impacts the team and possibly the unit
– Develops creative and/or novel approaches to resolve problems that are difficult in nature
– Independently resolves complex and/or unprecedented issues and problems

Independence of Action:

– Work results are not clearly defined
– Generally sets own goals and determines how to accomplish results with few or no guidelines to follow
– Monitors completed work of others to ensure soundness of approach, effectiveness of meeting requirements, the feasibility of recommendations and adherences to requirements
– Delegates more advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Fosters collaboration between units and engages others' coordinated efforts to reach desired outcomes with broad scope

• Comp Grade – 15
• Minimum – $109,300.00
• MidPoint – $136,600.00
• Maximum – $164,000.00