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Administration Data Management Organizational Excellence Procurement Real Estate Records
Management Professional Supervisory
Penn State Job Catalog
Organizational Change Management – Senior Manager (PSU1837)
Job Summary and Representative Duties
Managers of Organizational Change Management direct and oversee the development and implementation of change management strategies, meant to improve organizational effectiveness and drive business results through thoughtful use of resources; design new processes or operating models and create timelines and project plans detailing the implementation process; identify gaps in employee knowledge or competency needed to support future-state processes and recommend training and development programs; contribute to strategic planning, direction, and goal setting in collaboration with senior leadership; establish policies, practices, and procedures that have a significant impact on the organization.
Level Matrix
- Level:
- – Senior Manager
- Base Description:
- – Manages direct reports where primary duty is the management of a working unit.
- Level Summary:
- – Demonstrates advanced skills in critical functions related to unit's success. Demonstrates advanced knowledge of emerging technologies and processes. Monitors completed work of others to ensure effectiveness and adherence to requirements. Sets clear expectations and holds team accountable. Establishes a shared team/unit vision. Demonstrates ability to evaluate and enhance team/unit practices that promote a strong commitment to inclusionary practices. Coaches others using appropriate strategies. Demonstrates diplomacy. Demonstrates ability to serve as liaison between senior-level management and staff. Resolves complex, controversial, or unprecedented issues and problems.
- Supervisory Responsibilities:
-
– Oversees large team or teams of individual contributors and/or supervisors/managers
– Leads a department or functional area
- Fiscal Responsibilities:
-
– Monitors and tracks large budgets
– Plans, forecasts, and/or develops budgets
– May approve budgets for specific area
– Typically has final signature authority for specific area
- Problem Solving:
-
– Encounters highly varied and complex problems that impacts the team and possibly the unit
– Develops creative and/or novel approaches to resolve problems that are difficult in nature
– Independently resolves complex and/or unprecedented issues and problems
- Independence of Action:
-
– Work results are not clearly defined
– Generally sets own goals and determines how to accomplish results with few or no guidelines to follow
– Monitors completed work of others to ensure soundness of approach, effectiveness of meeting requirements, the feasibility of recommendations and adherences to requirements
– Delegates more advanced tasks to others
- Communication and Collaboration:
-
– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Fosters collaboration between units and engages others' coordinated efforts to reach desired outcomes with broad scope
Salary Structure
- Comp Grade – 15
- Minimum – $109,300.00
- MidPoint – $136,600.00
- Maximum – $164,000.00
Critical Skills
- Business relationship management
- Change Management
- Conflict Resolution
- Data-based decision making
- Gap analysis
- People analytics
- Policy implementation
- Process design
- Project planning
- Project risk management
- Report writing
- Risk intelligence
- Scenario planning
- Stakeholder engagement
- Strategic Planning
FLSA Exemption Status
Exempt
Minimum Education
Master's Degree
Minimum Experience
10+ years of relevant experience, includes 3+ years of supervisory experience
Equivalency
An equivalent combination of education and experience accepted
Job Profile last updated on 2025-04-15