Information Security Project and Service Management Software and Applications Systems and Infrastructure User Success
Management Professional Supervisory
Penn State Job Catalog
HRIS Analyst – Intermediate Professional (PSU2219)
Additional Levels
Additional levels that exist for this job profile can be seen below.
Missing levels within the leveling matrix can be added based on business need.
Job Summary and Representative Duties
The HRIS Analyst is responsible for the analysis, configuration, implementation, and ongoing support of the University's human resources information systems (HRIS); partners with Human Resources, Finance, Payroll, and Information Technology teams to optimize system functionality, enhance business processes, and ensure data integrity and compliance; evaluates system performance, gathers and translates business requirements into technical solutions, and supports reporting and analytics to inform strategic decision-making; ensures HR data is accurately processed and maintained in accordance with institutional policies and applicable regulations.
- Evaluate, analyze, and maintain HRIS modules; configure and modify system functionality to meet evolving business needs and stakeholder requirements
- Support system upgrades, releases, and new feature adoption, including regression testing and impact analysis
- Manage security roles, business process frameworks, and system integrations
- Serve as a liaison between technical teams and functional user groups
- Collaborate with HR, Finance, Payroll, and IT teams to define requirements, scope, objectives, and feasibility of system enhancements
- Translate business needs into functional specifications and technical requirements
- Collect and analyze user feedback to prioritize enhancements and continuous improvement efforts
- Develop and execute comprehensive test plans, including unit testing, integration testing, and user acceptance testing (UAT); perform validation activities to ensure data accuracy, system integrity, and compliance with requirements
- Troubleshoot system issues and coordinate resolution with internal teams and external vendors
- Provide operational support for major system events, including annual compensation and merit cycles, performance review processes, open enrollment and benefits processing and mass data transactions (e.g., EIB loads)
- Monitor system performance and resolve production issues; implement temporary workarounds when system issues impact operations
- Design, develop, and maintain standard and ad hoc reports and dashboards; ensure data accuracy and consistency across reports and systems
- Maintain relationships with system vendors and third-party providers; coordinate with vendors on system issues, enhancements, and product updates
- Support integration efforts between HRIS and other enterprise systems
- Maintain system documentation, including configuration changes, processes, and incident logs
- Develop and deliver user training, job aids, and system demonstrations
- Communicate system updates, enhancements, and best practices to stakeholders
- Provide advanced functional support and customer service to end-users
- Respond to inquiries, troubleshoot issues, and guide users on system functionality
- Promote user adoption and effective system utilization
- May supervise staff, including hiring, onboarding, training, and performance management
Level Matrix
- Level:
- – Intermediate Professional
- Base Description:
- – Completes activities, tasks, and/or projects of a functional nature.
- Level Summary:
- – Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.
- Supervisory Responsibilities:
-
– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers
- Fiscal Responsibilities:
-
– May validate and pay invoices
- Problem Solving:
-
– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of larger unit goals, priorities, and related procedures in determining course of action
- Independence of Action:
-
– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor
- Communication and Collaboration:
-
– Communicates internally within working unit and/or the University
– May communicate with external audiences
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials intended for distribution
Salary Structure
- Comp Grade – 9
- Minimum – $56,200.00
- MidPoint – $68,800.00
- Maximum – $81,500.00
Critical Skills
- Attention To Detail
- IT Communication