Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The Identity and Access Management Analyst supports the protection of critical applications, data, and systems from unauthorized access, while managing identities, authentication services, and access rights both inside and outside the University; administers and implements robust security controls, permissions, and practices, following IT security-related objectives; consults with stakeholders and business partners, troubleshooting issues.

• Support critical university-wide information technology accounts and access systems and services
• Maintain integrity of user identities, ensure authentication and access permissions are appropriately implemented; support the lifecycle of accounts
• Oversee the onboarding and offboarding processes, including account creation, modification, and deletion; ensure timely and accurate access
• Monitor systems for unusual activities and potential security incidents; generate and analyze reports on user access, authentication logs, and system performance
• Diagnose, research, troubleshoot, and resolve issues related to user access, authentication failures, and system errors; perform root cause analysis; escalate as necessary
• Provide guidance and explain policies and procedures to service owners and end-users
• Communicate and translate technical information to non-technical users; maintain communication and monitor incidents through resolution
• Develop and provide trainings, demonstrations, and regular communication to stakeholders
• Utilize and maintain knowledge articles, white papers, FAQs, and vendor documentation
• Ensure security policies and protocols are being adhered to in all aspects of identity and access management
• Collaborate with project teams to ensure solutions comply with university policies and standards
• Identify and evaluate enhancements to systems and services; recommend solutions to improve services and gather feedback
• Develop and coordinate the execution of user acceptance testing scenarios
• Contribute to documentation of incidents, internal processes and procedures, workflows, and training materials
• May serve as a liaison for development teams, which includes consulting on system design, implementation, and testing of enhancements
• May assist with responding to cybersecurity events

Level:

– Intermediate Professional

Base Description:

– Completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.

Supervisory Responsibilities:

– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers

Fiscal Responsibilities:

– May validate and pay invoices

Problem Solving:

– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of larger unit goals, priorities, and related procedures in determining course of action

Independence of Action:

– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor

Communication and Collaboration:

– Communicates internally within working unit and/or the University
– May communicate with external audiences
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials intended for distribution

• Comp Grade – 9
• Minimum – $56,200.00
• MidPoint – $68,800.00
• Maximum – $81,500.00