Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

SAP Systems Analysts implement, manage, and optimize SAP solutions, specifically at an enterprise level (i.e. SIMBA); ensure the reliable performance of SAP systems/applications; troubleshoot and resolve system and user issues; participate in projects to gather user requirements; design, configure, test, and implement systems/applications and associated integrations; monitor system performance and usage to maintain security and reliability; coordinate new software fixes and upgrades; recommend new features or changes to configuration/ workflows based on user feedback.

• Configure and customize SAP modules and related components; serve as a liaison between technical staff and user groups
• Gather and analyze business requirements from stakeholders to ensure SAP solutions meet organizational needs; define and determine scope, objectives, feasibility, and configuration prioritization
• Develop detailed documentation for system configurations, customizations, process flows, and incidents
• Provide ongoing support for SAP applications, including troubleshooting issues and resolving user problems; assist with implementing workarounds when system issues affect operations
• Perform regular system updates, patches, and upgrades to maintain system performance and security
• Develop and execute test plans and validation, as well as other quality assurance measures; conduct testing such as user acceptance, performance, security, usability, etc.
• Evaluate and implement integration requirements and third-party data needs and processes
• Monitor system functionality and implement improvements to enhance efficiency and accuracy; collect user feedback regarding system performance
• Develop and manage reports and dashboards to provide insights into performance and key metrics; ensure data accuracy and integrity
• Participate in and research university-wide initiatives and the impact to system processes
• Lead or participate in projects, including system upgrades, enhancements, and new implementations; coordinate with cross-functional teams to ensure successful project delivery and alignment with business objectives
• Conduct training sessions for end-users to ensure effective utilization of SAP solutions
• Develop user manuals, training materials, and process documentation to support system adoption and compliance
• Ensure compliance with regulations and internal controls within the SAP solutions
• Maintain relationships with vendors; work with vendors on bug fixes, new features, and proper use of products
• Identify opportunities for system enhancements and process improvements; recommend solutions to optimize system performance and functionality
• Stay updated on SAP financial system best practices, industry standards, and emerging technologies
• May supervise staff members, including hiring, development, and performance management

Level:

– Intermediate Professional

Base Description:

– Completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.

Supervisory Responsibilities:

– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers

Fiscal Responsibilities:

– May validate and pay invoices

Problem Solving:

– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of larger unit goals, priorities, and related procedures in determining course of action

Independence of Action:

– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor

Communication and Collaboration:

– Communicates internally within working unit and/or the University
– May communicate with external audiences
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials intended for distribution

• Comp Grade – 11
• Minimum – $68,200.00
• MidPoint – $85,200.00
• Maximum – $102,300.00