Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

SAP Systems Analysts implement, manage, and optimize SAP solutions, specifically at an enterprise level (i.e. SIMBA); ensure the reliable performance of SAP systems/applications; troubleshoot and resolve system and user issues; participate in projects to gather user requirements; design, configure, test, and implement systems/applications and associated integrations; monitor system performance and usage to maintain security and reliability; coordinate new software fixes and upgrades; recommend new features or changes to configuration/ workflows based on user feedback.

• Configure and customize SAP modules and related components; serve as a liaison between technical staff and user groups
• Gather and analyze business requirements from stakeholders to ensure SAP solutions meet organizational needs; define and determine scope, objectives, feasibility, and configuration prioritization
• Develop detailed documentation for system configurations, customizations, process flows, and incidents
• Provide ongoing support for SAP applications, including troubleshooting issues and resolving user problems; assist with implementing workarounds when system issues affect operations
• Perform regular system updates, patches, and upgrades to maintain system performance and security
• Develop and execute test plans and validation, as well as other quality assurance measures; conduct testing such as user acceptance, performance, security, usability, etc.
• Evaluate and implement integration requirements and third-party data needs and processes
• Monitor system functionality and implement improvements to enhance efficiency and accuracy; collect user feedback regarding system performance
• Develop and manage reports and dashboards to provide insights into performance and key metrics; ensure data accuracy and integrity
• Participate in and research university-wide initiatives and the impact to system processes
• Lead or participate in projects, including system upgrades, enhancements, and new implementations; coordinate with cross-functional teams to ensure successful project delivery and alignment with business objectives
• Conduct training sessions for end-users to ensure effective utilization of SAP solutions
• Develop user manuals, training materials, and process documentation to support system adoption and compliance
• Ensure compliance with regulations and internal controls within the SAP solutions
• Maintain relationships with vendors; work with vendors on bug fixes, new features, and proper use of products
• Identify opportunities for system enhancements and process improvements; recommend solutions to optimize system performance and functionality
• Stay updated on SAP financial system best practices, industry standards, and emerging technologies
• May supervise staff members, including hiring, development, and performance management

Level:

– Senior Professional

Base Description:

– Completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates advanced knowledge of principles, practices, and procedures of a particular field. Works independently on moderately complex work assignments under limited oversight, reviews progress, and evaluates results. Monitors work and projects ensuring timeliness, quality, and efficiency. Identifies and mobilizes resources to achieve outcomes. Trains others and reviews progress with management. Presents ideas, concepts, and instructions in a clear and persuasive manner. Develops new techniques, concepts, and approaches and applies them to moderately complex and strategic and/or operational issues.

Supervisory Responsibilities:

– Indirect supervisor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee

Fiscal Responsibilities:

– May validate and pay invoices
– Monitors and tracks budgets and funding

Problem Solving:

– Encounters moderately complex problems
– Applies specialized knowledge and skills to resolve problems
– Understands benefits, limitations, and impact of potential solutions

Independence of Action:

– Works independently on moderately complex work assignments, reviews progress, and evaluates results
– May set priorities and organize work within general guidelines established by supervisor
– May review the work of others to verify accuracy and conformance to required procedures and special instructions

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Coaches others in using appropriate strategies for resolving conflict; negotiating reasonable compromises; and proposing and evaluating possible solutions
– Give candid and constructive feedback to others to influence and persuade managers and employees to accept and implement findings and recommendations

• Comp Grade – 13
• Minimum – $86,300.00
• MidPoint – $107,900.00
• Maximum – $129,500.00