Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

SAP Systems Analysts implement, manage, and optimize SAP solutions, specifically at an enterprise level (i.e. SIMBA); ensure the reliable performance of SAP systems/applications; troubleshoot and resolve system and user issues; participate in projects to gather user requirements; design, configure, test, and implement systems/applications and associated integrations; monitor system performance and usage to maintain security and reliability; coordinate new software fixes and upgrades; recommend new features or changes to configuration/ workflows based on user feedback.

• Configure and customize SAP modules and related components; serve as a liaison between technical staff and user groups
• Gather and analyze business requirements from stakeholders to ensure SAP solutions meet organizational needs; define and determine scope, objectives, feasibility, and configuration prioritization
• Develop detailed documentation for system configurations, customizations, process flows, and incidents
• Provide ongoing support for SAP applications, including troubleshooting issues and resolving user problems; assist with implementing workarounds when system issues affect operations
• Perform regular system updates, patches, and upgrades to maintain system performance and security
• Develop and execute test plans and validation, as well as other quality assurance measures; conduct testing such as user acceptance, performance, security, usability, etc.
• Evaluate and implement integration requirements and third-party data needs and processes
• Monitor system functionality and implement improvements to enhance efficiency and accuracy; collect user feedback regarding system performance
• Develop and manage reports and dashboards to provide insights into performance and key metrics; ensure data accuracy and integrity
• Participate in and research university-wide initiatives and the impact to system processes
• Lead or participate in projects, including system upgrades, enhancements, and new implementations; coordinate with cross-functional teams to ensure successful project delivery and alignment with business objectives
• Conduct training sessions for end-users to ensure effective utilization of SAP solutions
• Develop user manuals, training materials, and process documentation to support system adoption and compliance
• Ensure compliance with regulations and internal controls within the SAP solutions
• Maintain relationships with vendors; work with vendors on bug fixes, new features, and proper use of products
• Identify opportunities for system enhancements and process improvements; recommend solutions to optimize system performance and functionality
• Stay updated on SAP financial system best practices, industry standards, and emerging technologies
• May supervise staff members, including hiring, development, and performance management

Level:

– Advanced Professional

Base Description:

– Completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates proficient and comprehensive knowledge of defined skill areas/applications. Applies knowledge of principles, practices, and procedures of a particular field to decision-making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.

Supervisory Responsibilities:

– Indirect supervisor or mentor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee

Fiscal Responsibilities:

– May validate and pay invoices
– May monitor/track budgets and funding

Problem Solving:

– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems, with supervisor oversight
– Researches and tries new approaches when solving problems

Independence of Action:

– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– Follows precedents and procedures
– May set priorities and organize work within general guidelines established by supervisor

Communication and Collaboration:

– Communicates internally and externally within working unit and the University
– May communicate with external audiences for business purposes
– Promotes open communication in a manner that builds relationships among team members
– Applies appropriate strategies for managing conflict; negotiate reasonable compromises; propose and evaluate possible solutions
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution

• Comp Grade – 12
• Minimum – $76,700.00
• MidPoint – $95,900.00
• Maximum – $115,100.00