Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The Oracle Systems Analyst is responsible for optimizing and supporting Oracle enterprise resource planning (ERP) applications and solutions (i.e. LionPATH) to enhance business operations; analyzes business processes; configures Oracle modules; troubleshoots and resolves system and user issues; provides support to ensure the system meets the university's needs.

• Work with business units to gather and analyze requirements, ensuring Oracle ERP solutions align with university's needs; define and determine scope, objectives, feasibility, and configuration prioritization
• Configure, customize, and implement Oracle modules to meet business requirements and improve efficiency; serve as a liaison between technical staff and user groups
• Develop detailed documentation for system configurations, customizations, and process flows
• Provide ongoing support and troubleshooting for Oracle applications, addressing and resolving system issues; assist with implementing workarounds when system issues affect operations; provide guidance and training as needed
• Monitor system performance and implement improvements to enhance efficiency and accuracy; collect user feedback regarding system performance
• Lead or participate in projects, including system enhancements and new feature rollouts; collaborate in the development of project plans, manage timelines, and communicate progress to stakeholders; ensure minimal disruption to business operations
• Develop and execute test plans and validation, as well as other quality assurance measures; conduct testing such as user acceptance, performance, security, usability, etc.
• Design and generate reports to support business decision-making
• Ensure data accuracy and integrity within the system through regular audits and data validation
• Collaborate with cross-functional teams to gather requirements, test new functionalities, and manage change requests
• Conduct training sessions for end-users to enhance understanding and effective use of the system
• Ensure ERP system operations comply with University policies and compliance regulations
• Maintain relationships with vendors; work with vendors on bug fixes, new features, and proper use of products
• Identify opportunities for system enhancements and process improvements; recommend solutions to optimize system performance and functionality
• Stay current with Oracle updates and best practices
• May supervise staff members, including hiring, development, and performance management

Level:

– Supervisor

Base Description:

– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates appropriate knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. Demonstrates baseline planning, organizing, directing, and facilitating skills. Reviews completed work of others to verify accuracy and quality. Follows recommended approaches to assigned work. Supervises assigned staff and coordinates routine work activities. Monitors employee interactions and facilitates a productive working environment. Communicates instructions and policies in a consistent, effective and timely manner. Identifies and addresses concerns appropriately. Makes recommendations for possible solutions.

Supervisory Responsibilities:

– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Support track, performs work at Senior Support level or higher; for Professional track, performs work at the Advanced Professional level or higher)

Fiscal Responsibilities:

– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)

Problem Solving:

– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows standard operating procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems
– Applies proven and tries new approaches when solving problems

Independence of Action:

– Works with minimal supervision on difficult work assignments, conferring with manager on unusual matters
– Follows precedents and procedures
– Organizes work of direct reports and may set priorities within general guidelines established by manager
– Reviews the work of others to verify accuracy, quality, and conformance to required procedures and special instructions

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials

• Comp Grade – 12
• Minimum – $76,700.00
• MidPoint – $95,900.00
• Maximum – $115,100.00