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Penn State Job Catalog

Time and Attendance Associate – Senior Support (PSU2512)

Additional Levels

Additional levels that exist for this job profile can be seen below.

Job Summary and Representative Duties

The Time and Attendance Associate supports employees in the accurate and efficient entry, processing, and submission of timecards; resolves issues related to time errors and adjustments; validates the accuracy of time, absence, holiday, overtime, and wage rate information; provides guidance to employees and managers on time entry policies and procedures; collaborates with cross functional teams to implement process improvements.

  • Review and approve time entries; monitor payroll deadlines to ensure timely submissions; advise on and ensure accurate entries for special pay situations including pay adjustments, grievance pay, retroactive pay, one-time payments, and cash advances

  • Monitor and update time balances; track and audit time submission approvals

  • Provide proactive instruction to employees and managers related to time entry procedures and process questions; partner with employees and managers to troubleshoot timecard issues; adjust entries and facilitate the resubmission process; develop training materials for the unit on time procedures and best practices

  • Verify, apply knowledge of, review, and enter correct codes related to leave of absence and overtime scenarios

  • Advise on time entry policies and processes; ensure compliance with University Payroll policies and collective bargaining agreement requirements

  • Investigate and resolve payroll integration issues between work unit and enterprise systems

  • Collaborate with unit management teams, human resources, and business technology teams to identify process improvements related to efficient and accurate time submissions for payroll processing

  • Perform audits on a regular cadence related to time and absence submissions for payroll processing; identify and resolve discrepancies; submit audit reports upon request

Level Matrix

Level:
Senior Support
Base Description:
– Completes administrative activities and tasks of a technical or functional nature.
Level Summary:
– Demonstrates proficient and comprehensive knowledge of defined skill areas. Applies knowledge of principles, practices, and procedures of a particular field to decision–making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.
Supervisory Responsibilities:
– May serve as lead support staff and/or provide basic direction to lower level support staff
– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers
Fiscal Responsibilities:
– Handles financial transactions
– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)
Problem Solving:
– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May use experience to resolve more complex and/or varied problems, with supervisor oversight
– Demonstrates proficient and comprehensive knowledge of institutional policies and procedures in determining course of action
Independence of Action:
– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– May set priorities and organize work within general guidelines established by supervisor
Communication and Collaboration:
– Communicates internally within working unit and/or the University
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members; may interact with other staff outside of area
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials that may be intended for distribution
Salary Structure
  • Comp Grade – 6
  • Minimum – $42,100.00
  • MidPoint – $51,600.00
  • Maximum – $61,000.00
Critical Skills
FLSA Exemption Status
Non-Exempt
Minimum Education
Associate Degree
Minimum Experience
4+ years of relevant experience
Equivalency
An equivalent combination of education and experience accepted