Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Finance (F&B)

The Finance Support Coordinator serves as a liaison between academic and administrative units and the centralized finance hubs; ensures unit financial needs are understood, routed appropriately, and resolved efficiently; supports the Strategic Finance Partner with financial coordination, while also helping unit stakeholders navigate financial processes, policies, and systems. This role is not responsible for transaction processing but plays a vital role in maintaining financial continuity and operational clarity across the organization.

• Serve as the primary point of contact for financial inquiries from units, escalating and coordinating requests with central finance hubs (e.g., procurement, payroll, accounts payable)
• Assist staff with guidance on financial processes and tools
• Provide financial information (e.g., cost object guidance, coding support) for transaction initiation handled by finance hubs
• Monitor the status of submitted requests and ensure timely resolution through proactive follow-up
• Collaborate closely with Strategic Finance Partners to ensure accurate financial coordination and alignment with broader planning activities
• Track recurring or systemic issues and escalate to and collaborate with relevant stakeholders to address root causes
• Support preparation of documentation, data gathering, or coordination efforts as needed for forecasting, planning, or financial reviews
• Help ensure unit staff understand how to access financial services, use self-service tools, and comply with institutional financial practices
• Collaborate in identifying opportunities to improve financial service delivery and communication

Level:

– Intermediate Support

Base Description:

– Completes administrative activities and tasks of a technical or functional nature.

Level Summary:

– Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.

Supervisory Responsibilities:

– May provide basic direction to lower level support staff

Fiscal Responsibilities:

– Handles routine financial transactions
– May validate and pay invoices

Problem Solving:

– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of institutional policies and procedures in determining course of action

Independence of Action:

– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor

Communication and Collaboration:

– Communicates internally within working unit and/or the University
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials that may be intended for distribution

• Comp Grade – 5
• Minimum – $38,300.00
• MidPoint – $46,900.00
• Maximum – $55,500.00

• Attention To Detail
• Business acumen
• Customer Service
• Data Analysis
• Document management
• Financial analysis
• Information analysis
• Office administration
• Records management

• General Equivalency Diploma (GED)
• High School (HS)