Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Finance (F&B)

The Finance Support Coordinator serves as a liaison between academic and administrative units and the centralized finance hubs; ensures unit financial needs are understood, routed appropriately, and resolved efficiently; supports the Strategic Finance Partner with financial coordination, while also helping unit stakeholders navigate financial processes, policies, and systems. This role is not responsible for transaction processing but plays a vital role in maintaining financial continuity and operational clarity across the organization.

• Serve as the primary point of contact for financial inquiries from units, escalating and coordinating requests with central finance hubs (e.g., procurement, payroll, accounts payable)
• Assist staff with guidance on financial processes and tools
• Provide financial information (e.g., cost object guidance, coding support) for transaction initiation handled by finance hubs
• Monitor the status of submitted requests and ensure timely resolution through proactive follow-up
• Collaborate closely with Strategic Finance Partners to ensure accurate financial coordination and alignment with broader planning activities
• Track recurring or systemic issues and escalate to and collaborate with relevant stakeholders to address root causes
• Support preparation of documentation, data gathering, or coordination efforts as needed for forecasting, planning, or financial reviews
• Help ensure unit staff understand how to access financial services, use self-service tools, and comply with institutional financial practices
• Collaborate in identifying opportunities to improve financial service delivery and communication

Level:

– Senior Support

Base Description:

– Completes administrative activities and tasks of a technical or functional nature.

Level Summary:

– Demonstrates proficient and comprehensive knowledge of defined skill areas. Applies knowledge of principles, practices, and procedures of a particular field to decision–making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.

Supervisory Responsibilities:

– May serve as lead support staff and/or provide basic direction to lower level support staff
– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers

Fiscal Responsibilities:

– Handles financial transactions
– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)

Problem Solving:

– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May use experience to resolve more complex and/or varied problems, with supervisor oversight
– Demonstrates proficient and comprehensive knowledge of institutional policies and procedures in determining course of action

Independence of Action:

– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– May set priorities and organize work within general guidelines established by supervisor

Communication and Collaboration:

– Communicates internally within working unit and/or the University
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members; may interact with other staff outside of area
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials that may be intended for distribution

• Comp Grade – 6
• Minimum – $42,100.00
• MidPoint – $51,600.00
• Maximum – $61,000.00

• Attention To Detail
• Business acumen
• Customer Service
• Data Analysis
• Document management
• Financial analysis
• Information analysis
• Office administration
• Records management