
Information Security Project and Service Management Software and Applications Systems and Infrastructure User Success
Management Professional Supervisory
Penn State Job Catalog
Automation and Integration Specialist – Intermediate Professional (PSU2508)
Job Summary and Representative Duties
Automation and Integration Specialists manage and enhance the University’s enterprise automation and data integration platforms; are responsible for designing, developing, and maintaining robust, scalable, and efficient workflows and integrations using BMC Control-M and Informatica; collaborate with cross-functional teams to automate business processes, ensure data flow accuracy, and enhance the performance and reliability of University systems; ensure that all production schedules and scripts are executed on various server platforms as scheduled; analyze the production job flow, correct anomalies, source code maintenance, maintain job schedules, as well as build, coordinate, and implement new and existing integrations and workflows.
Design, develop, and maintain enterprise workflows using BMC Control-M Workflow Orchestration
Build, maintain, and optimize ETL (Extract, Transform, Load) data integration solutions using Informatica Integration Platform
Translate business requirements into scalable, reliable, and secure technical solutions
Debug, test, and document workflows and integrations throughout the software development lifecycle
Implement data validation, error handling, and logging mechanisms to ensure data integrity throughout the ETL process
Manage and oversee scheduled jobs, resolving failures or performance issues; provide solutions or workarounds for detected problems
Investigate data and/or program problems, perform root cause analysis, take corrective actions; communicate and escalate degradations, outages, or failures associated with batch services to the responsible service contact and/or incident manager
Ensure operational issues impacting service quality are escalated, communicated, and/or resolved in an expedient fashion
Prepare and maintain disaster recovery procedures, user operations manuals, and other documentation  Â
Ensure solutions comply with security, compliance, and University policies
Evaluate and recommend improvements to system architecture, scalability, and performance
Collaborate with application owners, database administrators, infrastructure teams, and business systems analysts to support integration needs
Implement automation best practices to reduce manual intervention and streamline operations
Level Matrix
- Level:
- – Intermediate Professional
- Base Description:
- – Completes activities, tasks, and/or projects of a functional nature.
- Level Summary:
- – Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.
- Supervisory Responsibilities:
-
– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers
- Fiscal Responsibilities:
-
– May validate and pay invoices
- Problem Solving:
-
– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of larger unit goals, priorities, and related procedures in determining course of action
- Independence of Action:
-
– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor
- Communication and Collaboration:
-
– Communicates internally within working unit and/or the University
– May communicate with external audiences
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials intended for distribution
Salary Structure
- Comp Grade – 9
- Minimum – $56,200.00
- MidPoint – $68,800.00
- Maximum – $81,500.00
Critical Skills
- Data Analysis
- Debugging
- Document management
- Incident management
- Information governance
- Process design
- Software testing
- Technical development
- Technical documentation
- User experience