Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.
Missing levels within the leveling matrix can be added based on business need.

The defined natural career progression within or between job profiles.

Constituent Programming and Events 

The Constituent Programming and Events Officer develops, implements, executes, and evaluates programs, events, and engagement initiatives designed to strengthen relationships between the University and external constituents, alumni, partners, community members, and stakeholders; collaborates with internal and external partners to plan and coordinate activities that enhance engagement, foster meaningful connections, and support institutional priorities; works closely with committees, volunteers, leadership, and affiliated organizations to deliver high-quality events, communications, and outreach initiatives.

• Oversee the planning, implementation, marketing, coordination, and evaluation of constituent engagement programs and events such as receptions, conferences, ceremonies, community gatherings, networking events, and institutional celebrations
• Develop and prepare internal and external communications, presentations, briefing materials, proposals, and reports
• Build and maintain relationships with alumni, community organizations, corporate partners, government agencies, and external stakeholders
• Create and coordinate event-related communications and materials including invitations, promotional content, presentations, programs, digital communications, and publications
• Negotiate and administer contracts and agreements for venues, vendors, caterers, hotels, transportation, audiovisual services, and other event-related needs
• Ensure accessibility, inclusivity, and positive guest experience standards across programs and events
• Assess and analyze the effectiveness of programs, outreach efforts, and events; develop recommendations for process improvements, enhanced engagement strategies, and new initiatives
• Coordinate constituent engagement activities including communications campaigns, outreach efforts, relationship management initiatives, and event logistics
• Manage attendee registration, reservations, and event tracking systems; prepare reports and analyze participation, satisfaction, and engagement metrics
• Coordinate scheduling, facility usage, and operational logistics for meetings, events, and related activities
• Collaborate with volunteers, advisory groups, committees, community partners, vendors, and University personnel to support engagement initiatives and strategic objectives
• Assist with drafting, editing, and reviewing written communications and outreach materials for a variety of audiences
• Research, coordinate, and maintain inventories of promotional materials, branded merchandise, event supplies, and related resources
• Provide guidance and consultation regarding event planning, guest experience, protocol, hospitality, and engagement best practices
• Administer event budgets, track expenditures, and ensure compliance with institutional policies and procedures
• Direct and coordinate the work of assigned staff and temporary event personnel; provide training, scheduling, operational guidance, and problem resolution as needed
• May supervise staff including responsibilities related to hiring, onboarding, performance management, and professional development

Level:

– Senior Supervisor

Base Description:

– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates comprehensive knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. May demonstrate subject matter expertise. Demonstrates intermediate to advanced planning, organizing, directing, and facilitating skills. Demonstrates the ability to coach assigned employees. Assigns and reviews completed work to verify accuracy, quality, and adherence to professional standards. Trains, coaches, mentors, and motivates staff. Anticipates potential problems, issues, and opportunities; researches and recommends solutions within defined policies. May develop creative recommendations for solving problems.

Supervisory Responsibilities:

– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Professional track, performs work at the Senior Professional level or higher)

Fiscal Responsibilities:

– May validate and pay invoices
– Monitors and tracks budgets for specific area and/or grant(s)
– May assist in planning and forecasting budgets

Problem Solving:

– Encounters moderately complex problems
– Applies general precedents and practices and specialized knowledge and skills to resolve problems
– Understands benefits, limitations and impact of potential solutions
– Anticipates potential problems and recommends possible solutions within general guidelines

Independence of Action:

– Works independently on moderately complex work assignments, reviews progress, and evaluates results
– Organizes work of direct reports and sets team priorities
– Reviews the work of others to verify accuracy, quality, and adherence to professional standards

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution

• Comp Grade – 9
• Minimum – $56,200.00
• MidPoint – $68,800.00
• Maximum – $81,500.00

• Event planning
• Forecasting
• Goal setting
• Influence & Persuasion
• Negotiation
• Operations management
• Presentation Skills
• Program evaluation
• Project Management
• Public speaking
• Report writing
• Stewardship
• Strategic Financial Planning
• Volunteer management