Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.
Missing levels within the leveling matrix can be added based on business need.

The defined natural career progression within or between job profiles.

Constituent Programming and Events 

The Constituent Programming and Events Officer develops, implements, executes, and evaluates programs, events, and engagement initiatives designed to strengthen relationships between the University and external constituents, alumni, partners, community members, and stakeholders; collaborates with internal and external partners to plan and coordinate activities that enhance engagement, foster meaningful connections, and support institutional priorities; works closely with committees, volunteers, leadership, and affiliated organizations to deliver high-quality events, communications, and outreach initiatives.

• Oversee the planning, implementation, marketing, coordination, and evaluation of constituent engagement programs and events such as receptions, conferences, ceremonies, community gatherings, networking events, and institutional celebrations
• Develop and prepare internal and external communications, presentations, briefing materials, proposals, and reports
• Build and maintain relationships with alumni, community organizations, corporate partners, government agencies, and external stakeholders
• Create and coordinate event-related communications and materials including invitations, promotional content, presentations, programs, digital communications, and publications
• Negotiate and administer contracts and agreements for venues, vendors, caterers, hotels, transportation, audiovisual services, and other event-related needs
• Ensure accessibility, inclusivity, and positive guest experience standards across programs and events
• Assess and analyze the effectiveness of programs, outreach efforts, and events; develop recommendations for process improvements, enhanced engagement strategies, and new initiatives
• Coordinate constituent engagement activities including communications campaigns, outreach efforts, relationship management initiatives, and event logistics
• Manage attendee registration, reservations, and event tracking systems; prepare reports and analyze participation, satisfaction, and engagement metrics
• Coordinate scheduling, facility usage, and operational logistics for meetings, events, and related activities
• Collaborate with volunteers, advisory groups, committees, community partners, vendors, and University personnel to support engagement initiatives and strategic objectives
• Assist with drafting, editing, and reviewing written communications and outreach materials for a variety of audiences
• Research, coordinate, and maintain inventories of promotional materials, branded merchandise, event supplies, and related resources
• Provide guidance and consultation regarding event planning, guest experience, protocol, hospitality, and engagement best practices
• Administer event budgets, track expenditures, and ensure compliance with institutional policies and procedures
• Direct and coordinate the work of assigned staff and temporary event personnel; provide training, scheduling, operational guidance, and problem resolution as needed
• May supervise staff including responsibilities related to hiring, onboarding, performance management, and professional development

Level:

– Supervisor

Base Description:

– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates appropriate knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. Demonstrates baseline planning, organizing, directing, and facilitating skills. Reviews completed work of others to verify accuracy and quality. Follows recommended approaches to assigned work. Supervises assigned staff and coordinates routine work activities. Monitors employee interactions and facilitates a productive working environment. Communicates instructions and policies in a consistent, effective and timely manner. Identifies and addresses concerns appropriately. Makes recommendations for possible solutions.

Supervisory Responsibilities:

– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Support track, performs work at Senior Support level or higher; for Professional track, performs work at the Advanced Professional level or higher)

Fiscal Responsibilities:

– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)

Problem Solving:

– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows standard operating procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems
– Applies proven and tries new approaches when solving problems

Independence of Action:

– Works with minimal supervision on difficult work assignments, conferring with manager on unusual matters
– Follows precedents and procedures
– Organizes work of direct reports and may set priorities within general guidelines established by manager
– Reviews the work of others to verify accuracy, quality, and conformance to required procedures and special instructions

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials

• Comp Grade – 8
• Minimum – $51,000.00
• MidPoint – $62,500.00
• Maximum – $74,000.00

• Event planning
• Forecasting
• Goal setting
• Influence & Persuasion
• Negotiation
• Operations management
• Presentation Skills
• Program evaluation
• Project Management
• Public speaking
• Report writing
• Stewardship
• Strategic Financial Planning
• Volunteer management