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Benefits Administrator – Intermediate Professional (PSU0213)

Additional Levels

Additional levels that exist for this job profile can be seen below.

Job Strings

The defined natural career progression within or between job profiles.

Employee Benefits



Job Summary

Benefits Administrators are responsible for administration relating to employee benefits programs, ensuring compliance with federal and state regulations, and providing support to employees regarding benefits-related questions and issues; works closely with internal stakeholders to ensure the effective implementation and administration of employee benefits packages, including health insurance, dental, vision, retirement plans, flexible spending accounts, life insurance, and other benefit programs.

Representative Duties

  • Collaborate in the day-to-day administration of employee benefits programs, including health, dental, vision, life insurance, disability, and retirement plans
  • Coordinate benefits enrollment, qualifying events, and changes in benefits eligibility for new hires, life events, and terminations
  • Serve as the escalation point for employees regarding benefits-related inquiries; communicate benefits offerings, updates, and changes to employees
  • Assist employees with understanding their benefits options; help with claims and eligibility issues; provide guidance on choosing benefits plans
  • Liaise with external benefits providers and vendors to resolve issues
  • Ensure compliance with federal, state, and local benefits regulations, such as ERISA, COBRA, HIPAA, ACA; assist with annual reporting and audits
  • Support the open enrollment process, including assisting with the communication of benefits changes, guiding employees and retirees (if applicable) through the selection process, and ensuring proper system updates
  • Develop and maintain internal benefits policies and procedures to ensure alignment with university objectives and legal requirements
  • Maintain accurate and up-to-date benefits records, documentation, and reports for auditing and compliance purposes
  • Prepare regular benefits reports for management, including usage trends, employee participation rates, and cost analysis
  • Recommend and implement new benefits programs; examine possible plan designs and benefits cost changes

Level Matrix

Level:
Intermediate Professional
Base Description:
– Completes activities, tasks, and/or projects of a functional nature.
Level Summary:
– Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.
Supervisory Responsibilities:
– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers
Fiscal Responsibilities:
– May validate and pay invoices
Problem Solving:
– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of larger unit goals, priorities, and related procedures in determining course of action
Independence of Action:
– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor
Communication and Collaboration:
– Communicates internally within working unit and/or the University
– May communicate with external audiences
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials intended for distribution
Salary Structure
  • Comp Grade – 7
  • Minimum – $46,400.00
  • MidPoint – $56,800.00
  • Maximum – $67,300.00
FLSA Exemption Status
Non-Exempt
Minimum Education
Associate's Degree
Minimum Experience
2+ years of relevant experience
Equivalency
An equivalent combination of education and experience accepted
Additional Job Requirements