Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Network Administration

Network Administrators are responsible for daily administration of a network environment; install, configure, and maintain system software; monitors network performance; troubleshoot issues and deploy solutions; plan and implement upgrades, patches, and installation of new applications and equipment; maintains a disaster recovery, security, and back up and restoration plan.

• Develop plans, schedules, and requirements for the deployment of networks
• Plan, develop, and troubleshoot network configurations
• Investigate, diagnose, and resolve complex network issues
• Monitor network performance to evaluate efficient operation and prevent issues
• Identify opportunities to improve efficiency by leveraging scripting, automation, or other process improvements
• Research, identify, and recommend new or improved network solutions and technology
• Assist Engineers and Architects in development and testing of current and future service improvements
• Manage, research, and resolve complex user escalation incidents
• Interface with appropriate personnel to resolve service-related issues
• Collaborate with vendors on the implementation of upgrades and/or escalate and troubleshoot complex network issues or problems
• Assist with developing processes and procedures to operate and manage network efficiency
• Create and maintain documentation for preventative maintenance and disaster recovery
• Create and maintain accurate network topology documentation

Level:

– Intermediate Professional

Base Description:

– Completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.

Supervisory Responsibilities:

– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers

Fiscal Responsibilities:

– May validate and pay invoices

Problem Solving:

– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of larger unit goals, priorities, and related procedures in determining course of action

Independence of Action:

– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor

Communication and Collaboration:

– Communicates internally within working unit and/or the University
– May communicate with external audiences
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials intended for distribution

• Comp Grade – 10
• Minimum – $61,800.00
• MidPoint – $75,700.00
• Maximum – $89,600.00