Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Network Administration

Network Administrators are responsible for daily administration of a network environment; install, configure, and maintain system software; monitors network performance; troubleshoot issues and deploy solutions; plan and implement upgrades, patches, and installation of new applications and equipment; maintains a disaster recovery, security, and back up and restoration plan.

• Develop plans, schedules, and requirements for the deployment of networks
• Plan, develop, and troubleshoot network configurations
• Investigate, diagnose, and resolve complex network issues
• Monitor network performance to evaluate efficient operation and prevent issues
• Identify opportunities to improve efficiency by leveraging scripting, automation, or other process improvements
• Research, identify, and recommend new or improved network solutions and technology
• Assist Engineers and Architects in development and testing of current and future service improvements
• Manage, research, and resolve complex user escalation incidents
• Interface with appropriate personnel to resolve service-related issues
• Collaborate with vendors on the implementation of upgrades and/or escalate and troubleshoot complex network issues or problems
• Assist with developing processes and procedures to operate and manage network efficiency
• Create and maintain documentation for preventative maintenance and disaster recovery
• Create and maintain accurate network topology documentation

Level:

– Senior Professional

Base Description:

– Completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates advanced knowledge of principles, practices, and procedures of a particular field. Works independently on moderately complex work assignments under limited oversight, reviews progress, and evaluates results. Monitors work and projects ensuring timeliness, quality, and efficiency. Identifies and mobilizes resources to achieve outcomes. Trains others and reviews progress with management. Presents ideas, concepts, and instructions in a clear and persuasive manner. Develops new techniques, concepts, and approaches and applies them to moderately complex and strategic and/or operational issues.

Supervisory Responsibilities:

– Indirect supervisor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee

Fiscal Responsibilities:

– May validate and pay invoices
– Monitors and tracks budgets and funding

Problem Solving:

– Encounters moderately complex problems
– Applies specialized knowledge and skills to resolve problems
– Understands benefits, limitations, and impact of potential solutions

Independence of Action:

– Works independently on moderately complex work assignments, reviews progress, and evaluates results
– May set priorities and organize work within general guidelines established by supervisor
– May review the work of others to verify accuracy and conformance to required procedures and special instructions

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Coaches others in using appropriate strategies for resolving conflict; negotiating reasonable compromises; and proposing and evaluating possible solutions
– Give candid and constructive feedback to others to influence and persuade managers and employees to accept and implement findings and recommendations

• Comp Grade – 12
• Minimum – $76,700.00
• MidPoint – $95,900.00
• Maximum – $115,100.00