Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Network Administration

Network Administrators are responsible for daily administration of a network environment; install, configure, and maintain system software; monitors network performance; troubleshoot issues and deploy solutions; plan and implement upgrades, patches, and installation of new applications and equipment; maintains a disaster recovery, security, and back up and restoration plan.

• Develop plans, schedules, and requirements for the deployment of networks
• Plan, develop, and troubleshoot network configurations
• Investigate, diagnose, and resolve complex network issues
• Monitor network performance to evaluate efficient operation and prevent issues
• Identify opportunities to improve efficiency by leveraging scripting, automation, or other process improvements
• Research, identify, and recommend new or improved network solutions and technology
• Assist Engineers and Architects in development and testing of current and future service improvements
• Manage, research, and resolve complex user escalation incidents
• Interface with appropriate personnel to resolve service-related issues
• Collaborate with vendors on the implementation of upgrades and/or escalate and troubleshoot complex network issues or problems
• Assist with developing processes and procedures to operate and manage network efficiency
• Create and maintain documentation for preventative maintenance and disaster recovery
• Create and maintain accurate network topology documentation

Level:

– Advanced Professional

Base Description:

– Completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates proficient and comprehensive knowledge of defined skill areas/applications. Applies knowledge of principles, practices, and procedures of a particular field to decision-making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.

Supervisory Responsibilities:

– Indirect supervisor or mentor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee

Fiscal Responsibilities:

– May validate and pay invoices
– May monitor/track budgets and funding

Problem Solving:

– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems, with supervisor oversight
– Researches and tries new approaches when solving problems

Independence of Action:

– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– Follows precedents and procedures
– May set priorities and organize work within general guidelines established by supervisor

Communication and Collaboration:

– Communicates internally and externally within working unit and the University
– May communicate with external audiences for business purposes
– Promotes open communication in a manner that builds relationships among team members
– Applies appropriate strategies for managing conflict; negotiate reasonable compromises; propose and evaluate possible solutions
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution

• Comp Grade – 11
• Minimum – $68,200.00
• MidPoint – $85,200.00
• Maximum – $102,300.00