Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Network Administration

Network Administrators are responsible for daily administration of a network environment; install, configure, and maintain system software; monitors network performance; troubleshoot issues and deploy solutions; plan and implement upgrades, patches, and installation of new applications and equipment; maintains a disaster recovery, security, and back up and restoration plan.

• Develop plans, schedules, and requirements for the deployment of networks
• Plan, develop, and troubleshoot network configurations
• Investigate, diagnose, and resolve complex network issues
• Monitor network performance to evaluate efficient operation and prevent issues
• Identify opportunities to improve efficiency by leveraging scripting, automation, or other process improvements
• Research, identify, and recommend new or improved network solutions and technology
• Assist Engineers and Architects in development and testing of current and future service improvements
• Manage, research, and resolve complex user escalation incidents
• Interface with appropriate personnel to resolve service-related issues
• Collaborate with vendors on the implementation of upgrades and/or escalate and troubleshoot complex network issues or problems
• Assist with developing processes and procedures to operate and manage network efficiency
• Create and maintain documentation for preventative maintenance and disaster recovery
• Create and maintain accurate network topology documentation

Level:

– Professional

Base Description:

– Completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates baseline working knowledge of routine work tasks. Follows the standard principles and practices. Acts under direct and frequent supervision using established procedures with detailed instructions. Participates as a team member and actively contributes to completion of team goals. Clearly communicates information.

Supervisory Responsibilities:

– None

Fiscal Responsibilities:

– Typically none

Problem Solving:

– Encounters routine problems
– Follows recommended course of action and procedures to resolve problems

Independence of Action:

– Work is closely monitored by supervisor
– Detailed instructions and procedures are provided
– Applies standard operating procedures with limited guidelines for deviation

Communication and Collaboration:

– Typically communicates internally within working unit
– Collaborates closely with team members
– Clearly communicates information, ideas, or instructions verbally and in writing

• Comp Grade – 9
• Minimum – $56,200.00
• MidPoint – $68,800.00
• Maximum – $81,500.00