Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Admissions Support

The Admissions Assistant guides prospective students and their parents through the admissions process by answering questions and providing a variety of resources and information. This position updates applications, explains the transfer credit process to current students and parents, and initiates requests for changes to student records.

• Guide prospective students through admissions procedures and troubleshoot processes relating to application, evaluation, visit scheduling, and transfer credits
• Provide enrollment information and resources to prospective students and parents in the areas of Bursar, Student Aid, Registrar, Housing and Food Services, the Honors College, Global Programs, etc.
• Develop and maintain high-level expertise in using, navigating, explaining, and troubleshooting various application/enrollment systems
• Update applications at applicant’s request including campus selections and college/major selection pre-decision or post decision
• Check various systems to provide application status updates
• Maintain student records; update degree audits with approved substitutions and/or as requested by academic advisers; document student-related work
• Establish and maintain excellent working relationships with academic partners
• Review new student Academic Requirements Reports and Transfer Credit Reports
• May provide information about various campus visitation programs
• May provide instructions, including directions to University Park/other campuses, lodging options, and parking information
• Review, analyze, and process information, records, and transcripts for determining application of transfer credits
• Assist with the testing and/or training of new processes
• May supervise staff members, including hiring, development, and performance management

Level:

– Support

Base Description:

– Completes administrative activities and tasks of a technical or functional nature.

Level Summary:

– Demonstrates baseline working knowledge of routine tasks. Follows the standard principles and practices. Acts under direct and frequent supervision using established procedures with detailed instructions. Participates as a team member and actively contributes to completion of team goals. Clearly communicates information.

Supervisory Responsibilities:

– None

Fiscal Responsibilities:

– Typically none
– May handle routine financial transactions

Problem Solving:

– Encounters routine problems
– Follows recommended course of action and procedures to resolve problems
– Demonstrates working knowledge of institutional policies and procedures

Independence of Action:

– Work is closely monitored by supervisor
– Detailed instructions and procedures are provided
– Applies standard operating procedures with limited guidelines for deviation

Communication and Collaboration:

– Communicates mostly internally within working unit
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members
– Clearly communicates information, ideas, or instructions verbally and in writing

• Comp Grade – 4
• Minimum – $34,800.00
• MidPoint – $42,600.00
• Maximum – $50,500.00