Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Admissions Support

The Admissions Assistant guides prospective students and their parents through the admissions process by answering questions and providing a variety of resources and information. This position updates applications, explains the transfer credit process to current students and parents, and initiates requests for changes to student records.

• Guide prospective students through admissions procedures and troubleshoot processes relating to application, evaluation, visit scheduling, and transfer credits
• Provide enrollment information and resources to prospective students and parents in the areas of Bursar, Student Aid, Registrar, Housing and Food Services, the Honors College, Global Programs, etc.
• Develop and maintain high-level expertise in using, navigating, explaining, and troubleshooting various application/enrollment systems
• Update applications at applicant’s request including campus selections and college/major selection pre-decision or post decision
• Check various systems to provide application status updates
• Maintain student records; update degree audits with approved substitutions and/or as requested by academic advisers; document student-related work
• Establish and maintain excellent working relationships with academic partners
• Review new student Academic Requirements Reports and Transfer Credit Reports
• May provide information about various campus visitation programs
• May provide instructions, including directions to University Park/other campuses, lodging options, and parking information
• Review, analyze, and process information, records, and transcripts for determining application of transfer credits
• Assist with the testing and/or training of new processes
• May supervise staff members, including hiring, development, and performance management

Level:

– Intermediate Support

Base Description:

– Completes administrative activities and tasks of a technical or functional nature.

Level Summary:

– Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.

Supervisory Responsibilities:

– May provide basic direction to lower level support staff

Fiscal Responsibilities:

– Handles routine financial transactions
– May validate and pay invoices

Problem Solving:

– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of institutional policies and procedures in determining course of action

Independence of Action:

– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor

Communication and Collaboration:

– Communicates internally within working unit and/or the University
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials that may be intended for distribution

• Comp Grade – 5
• Minimum – $38,300.00
• MidPoint – $46,900.00
• Maximum – $55,500.00