Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The Oracle Systems Analyst is responsible for optimizing and supporting Oracle enterprise resource planning (ERP) applications and solutions (i.e. LionPATH) to enhance business operations; analyzes business processes; configures Oracle modules; troubleshoots and resolves system and user issues; provides support to ensure the system meets the university's needs.

• Work with business units to gather and analyze requirements, ensuring Oracle ERP solutions align with university's needs; define and determine scope, objectives, feasibility, and configuration prioritization
• Configure, customize, and implement Oracle modules to meet business requirements and improve efficiency; serve as a liaison between technical staff and user groups
• Develop detailed documentation for system configurations, customizations, and process flows
• Provide ongoing support and troubleshooting for Oracle applications, addressing and resolving system issues; assist with implementing workarounds when system issues affect operations; provide guidance and training as needed
• Monitor system performance and implement improvements to enhance efficiency and accuracy; collect user feedback regarding system performance
• Lead or participate in projects, including system enhancements and new feature rollouts; collaborate in the development of project plans, manage timelines, and communicate progress to stakeholders; ensure minimal disruption to business operations
• Develop and execute test plans and validation, as well as other quality assurance measures; conduct testing such as user acceptance, performance, security, usability, etc.
• Design and generate reports to support business decision-making
• Ensure data accuracy and integrity within the system through regular audits and data validation
• Collaborate with cross-functional teams to gather requirements, test new functionalities, and manage change requests
• Conduct training sessions for end-users to enhance understanding and effective use of the system
• Ensure ERP system operations comply with University policies and compliance regulations
• Maintain relationships with vendors; work with vendors on bug fixes, new features, and proper use of products
• Identify opportunities for system enhancements and process improvements; recommend solutions to optimize system performance and functionality
• Stay current with Oracle updates and best practices
• May supervise staff members, including hiring, development, and performance management

Level:

– Advanced Professional

Base Description:

– Completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates proficient and comprehensive knowledge of defined skill areas/applications. Applies knowledge of principles, practices, and procedures of a particular field to decision-making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.

Supervisory Responsibilities:

– Indirect supervisor or mentor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee

Fiscal Responsibilities:

– May validate and pay invoices
– May monitor/track budgets and funding

Problem Solving:

– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems, with supervisor oversight
– Researches and tries new approaches when solving problems

Independence of Action:

– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– Follows precedents and procedures
– May set priorities and organize work within general guidelines established by supervisor

Communication and Collaboration:

– Communicates internally and externally within working unit and the University
– May communicate with external audiences for business purposes
– Promotes open communication in a manner that builds relationships among team members
– Applies appropriate strategies for managing conflict; negotiate reasonable compromises; propose and evaluate possible solutions
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution

• Comp Grade – 12
• Minimum – $76,700.00
• MidPoint – $95,900.00
• Maximum – $115,100.00